Kiel Soriano’s promotion to Account Manager at OBP marks a key milestone in his professional career. Over four years as a Team Leader, he led teams across customer service, transport coordination, customs, finance, sales support, and executive assistance. Managing accounts with large teams, he built a reputation for reliability, discipline, and consistent results while keeping client needs at the forefront.
“I focused on understanding the role and the freight industry fully,” Kiel recalls. “Once I had that foundation, I was ready for broader responsibilities.” His performance earned multiple MVP awards, a Department of the Month recognition, and the Support of the Month award in November 2024.
As Account Manager, Kiel now takes full ownership of client relationships. He focuses on understanding each client’s business, aligning OBP’s services with their goals, and ensuring smooth execution. “I work to coordinate the right support so clients can achieve their objectives,” he says. His operational experience helps him bridge strategy and execution, communicate clearly, and manage expectations in complex situations.
Kiel approaches client growth methodically. He tracks service usage, monitors performance, and maintains regular communication. “When clients depend on our services and explore additional solutions, it shows we are adding real value,” he notes. He is also sharpening skills in handling challenging conversations and balancing operational constraints with client priorities.
His promotion reflects OBP’s commitment to developing leaders who combine operational expertise with client insight. Kiel’s progression from Team Leader to Account Manager shows how disciplined learning, practical problem-solving, and a client-first mindset drive measurable results.
Connect with OBP to see how professionals like Kiel help businesses streamline operations, improve efficiency, and achieve goals.
Valerie Altamira
Valerie Altamira is a seasoned lifestyle and features writer with a strong background in leading an editorial team for a company publication. Her work shines a light on compelling stories of success, resilience, and the human spirit—capturing the depth and richness of everyday life. Valerie’s corporate editorial work has also contributed to fostering positive company culture and ensuring a high standard of excellence across communications. Her creative and thoughtful approach to her writing draws inspiration from the everyday experiences that shape people’s lives.