Resources

Offshore Business Processing (OBP), a global provider of business process operations for the freight forwarding and logistics industry, appoints Calaia Sears as its new Business Development Manager - USA

OBP marks a key milestone with the launch of its operations in the United States.

We’re excited to announce eAdaptor Next new updates, the next evolution of system integration within CargoWise Next.

Outsourcing has been a proven strategy for logistics companies to scale efficiently, but not all BPOs are equipped to support freight operations.

This episode discusses the impact of AI in filing taxes with insights from special guest Carlota, the Senior Finance and Accounting Manager at OBP. Discover what’s new, what to expect, and how to prepare for tax day.

Uncover why freight forwarders choose OBP when it comes to operations support, scale, and control. Download our latest brochure detailing the extensive range of end-to-end offshore freight operations covered across air, ocean, customs, transport, accounts, and warehousing.

Generic business software can handle basic freight forwarding operations, but forwarders often struggle to scale because those systems lack built-in carrier integrations, automated document workflows, and shipment-level accounting.

Data matters in logistics outsourcing because it enables informed strategic decisions regarding cost and service trade-offs. Performance data, such as KPIs and SLAs, also supports monitoring and continuous improvement of teams.

When your workforce, operations, or key functions struggle, your organization behaves like an unhealthy body: prone to breakdowns, slow to react, and lacking coordination.

In a logistics context, offshoring refers to the relocation of operational functions like freight management and documentation to a lower-cost country.