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Offshore Business Processing
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Call Us +613 9975 7040

Offshore Outsourcing Philippines
Call Centre Solutions

OBP can provide cost effective and value added call centre solutions. We leverage on our experience and expertise to offer unmatched BPO and call centre services. Our solutions are customized to reduce costs and increase productivity.

At OBP we combine expertise, skills and technology to deliver world class solutions.


Make an Inquiry

Contact us to find out more about how we can help your business maintain a competitive edge.

 

Australian Call Centre Services for Your Business

Are you an Australian company looking for a call centre in Australia? Why not outsource?

Offshore Business Processing offers Australian companies a wide range of contact centre solutions to suit the ever-increasing business demands of their clients. Did you know you can save up to 80% on costs by allowing us to establish an offshore team in our Philippines call centre for you?

At OBP, we understand that customer satisfaction is integral to our clients business success. Your offshore team will definitively improve your customer engagement, deliver an exceptional customer experience and develop rich and informed customer relationships. We make every single engagement count, taking into account your customers preferences and unique requirements we manage their experience to culminate in the perfect outcome.

It has been proven that poor communication is a primary cause of customer irritation. You can rest easy in the knowledge that our call centre professionals have excellent English language skills and combined with our call centre solutions provide complete customer satisfaction. First contact resolution is a priority and is a critical factor for driving customer satisfaction. Our call centre team leaders and management team strive for excellence in overall performance levels and excel at exceeding our client expectations.

Our leading international clients take full advantage of our wide range of flexible solutions and services to give themselves the competitive advantage. OBP provides tailored services to meet specific needs of your business and deliver unparalleled cost optimisation.

We offer call centre solutions to businesses worldwide. Our adherence to quality services make us the preferred call centre services provider. We pay attention to your specifications and provide you with the best possible services to achieve your goals.

Let the experienced team at OBP handle your call centre needs. Aside from reducing costs, offshoring your call centre service needs to us will help you gain more efficiency. Our agents have been in the business process outsourcing (BPO) industry for over five years. Rest assured that your offshore staff are trained and equipped to help your business meet higher productivity and gain more customers.

Call Centre Services

Our call centre services include:

  • Inbound call centre solutions
  • Outbound call centre solutions
  • Telemarketing
  • Technical support
  • Chat/email support
  • Lead generation
  • BPO processes
  • KPO processes
 

Call Centre Outsourcing
Solutions Advantages

  • Cost Savings
    Save up to 80% on your costs and invest it back to your business through offshoring call centre jobs to the Philippines. Offshore Business Processing offers complete office setup and finds the best individuals for your offshore team.
  • Specialised Skills
    Your business will benefit from streamlined operations with dedicated and skilled call centre agents. With over five years in the industry, your offshore team can help your business gain more customers, establish customer loyalty and provide the best possible customer experience.
  • 24/7 Call Centre
    Fast and quality customer care, technical and other call centre support are guaranteed. This is a great way to establish optimal customer feedback.
  • Language Proficiency
    Make a connection. Communicate better with customers who speak French, Chinese or Spanish through a multilingual staff.
  • Data Security
    Your offshore staff carries strict confidentiality on your business and customer data. We ensure safe and secure transactions in every call.

From appointment setting to sales generation, Offshore Business Processing is eager to help you achieve your goals with our call centre services. Contact us today for more info.

 

Other Offshore Services


Make an Inquiry

Contact us to find out more about how we can help your business maintain a competitive edge.