Industries

Offshore Outsourcing Solutions Across Industries

At OBP, we provide solutions to your industry challenges. We conduct extensive research on your industry in coming up with the services that you need. We take heed to your industry concerns and business goals to ensure that what we provide you is the answer to your problem.

We offer you the avenue to be more competitive. Our BPO services help you reduce costs by up to 80% and increase productivity.

Communications

With an industry recognised with a tight market competition, establishing your brand's value can take a long time. The communications industry is faced with the challenge of keeping customers happy. The goal is on how you can deliver favorable customer experience that can easily go out as a word of mouth.

OBP delivers reliable customer management services to achieve this. We provide customer support, billing enquiries, product support and much more.

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Financial Services

The financial services industry continues to arise. But in line with this booming industry are challenges that financial service providers should comply with. One should take into consideration the increasing competition, regulations and customer demands.

Having these in mind, OBP provides tailor-made finance and accounting services to your business. Your offshore staff at OBP is eager and experienced to deliver auditing, invoicing, indexing, financial planning and analysis, accounts payable and accounts receivable services.

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Freight Forwarding

In a vast industry such as freight forwarding, the need to have and implement an effective business solution is important. Also, choosing a BPO company is significant in your goals as a freight forwarder.

OBP is recognised for its comprehensive understanding of the freight forwarding industry. We provide freight forwarding industry solutions that help you reduce costs and gain efficiency. Among the services we provide are export Bill of Lading, import customs clearances, accounts receivable, accounts payable and order tracking.

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Government

As public service providers, delivering reliable and efficient services to the public is the core of government operations. However, this may be compromised with industry issues and concerns such as using government funds properly.

In aid of public service, our team is equipped with years of experience in ensuring that your goals are met. OBP provides personalised services to the public and government service industry. This includes data entry processing, customer care support, program administration and much more.

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Technology

The information technology industry is always faced with a stiff market competition. The major concern is to be able to provide innovation in parallel with the increasing customer demand. Businesses under this industry must be able to adapt to changes frequently in a manner wherein they will remain competitive.

With this challenge, your offshore team at OBP is trained and experienced to help you cope on this. We deliver topnotch outsourcing services for the IT industry such as technical support and internet marketing.

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Manufacturing

To be able to produce and develop a product requires complete attention and flexibility. This is what OBP can help the manufacturing industry. Manufacturers who are driven to achieve their goals can count on us to do its non-core job functions.

Our OBP staff have years of experience in the industry. We train and develop them further in order to assist manufacturing companies in producing and developing quality products. Among the services we provide are customer care, centralise back office and other industry solutions.

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Retail

Whether in store or on smartphone, customers expect excellent experience. This is an integral part of the retail industry. Positive customer experience leads to good advertisement and becomes the modern way of marketing. The power of positive feedback through word of mouth is ideal to retail companies worldwide.

We can help you establish your brand through excellent customer experience with our offshore outsourcing services. Your staff at OBP is equipped in providing you with exceptional customer service, sales support, technical support, consumer affairs and more customer management services.

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Transportation

Fast and safe services are the primary things that customer expects from a transportation company. In the transportation industry, it is essential to provide speedy and reliable transformation to the customers who are always on the go. This is a necessity today.

OBP is equipped to aid the transportation industry perform exemplary with our business process outsourcing services. This include data entry processing, telemarketing, sales support, job registrations and more.

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