Freight Forwarding

Freight forwarding is a volatile and aggressive industry, and with globalization flourishing, freight forwarders must be vigilant, flexible and relentless in their fight to remain competitive. OBP fully understands the competition and extends an innovative helping hand to freight forwarders worldwide. As specialist service providers for the freight forwarding industry, OBP employs highly educated freight forwarding professionals who have extensive knowledge of freight forwarding and logistics to ensure that clients receive exceptional support.

Extended Services That Every Freight Forwarder Should Take Advantage Of For Improved Productivity

In a strategic move, OBP proudly partnered with WiseTech Global and is recognized as a WiseTech Service Partner. This move provided OBP the opportunity to extend our services to all freight forwarders to include CargoWise training, consulting and support. OBP's forward thinking also resulted in another partnership which is crucial to our ongoing commitment to providing a complete range of superior services. OBP partnered with OrangeLime Consulting, the world's ONLY WiseService platinum partner. This partnership supports OBP's aspirations to improve and redesign our clients company processes for maximum productivity. Our consultants analyze and redesign our client's Standard Operating Procedures (SOPs), and OrangeLime Consulting implements the new customized processes into CargoWise via either the Workflow module of Cargowise or PAVE in CargoWise One. These invaluable partnerships are solidified in our company, and we are fully committed to ensuring all OBP staff using CargoWise One will be CargoWise Certified Operators for our clients' benefit.

We offer a comprehensive range of offshore services for freight forwarders including:

Operations

Operations Services That Deliver Results

Our freight forwarding experts fully understand that most freight forwarding operations are time-sensitive and are of high value to the success of your business. Each of our professionals is highly educated and experienced in every aspect of freight forwarding and logistics. At OBP we know that the success of your business relies upon the credentials and work ethics of our employees, as such we only engage the very best in the business.

From import/export operations to customs clearance and track and trace OBP provides a full suite of first-rate services including:

Import/ Export Operations

  • Job registrations
  • Cargo manifests
  • Packing lists
  • Posting invoices

Customs Clearance

  • Data entry of shipment information
  • Tariff codes computation
  • Compiling

Tracking

  • Up to date reporting

Other services include:

  • Shipments and brokerage job registration
  • Cross trade
  • Customs classification
  • Order management
  • Warehousing
  • Document allocation
  • Invoicing
  • Land costing
  • Import email management
  • Creating Brokerage jobs
  • Ensure shipments are compiled within specified timeframes
  • Accurate database updates
  • Customs clearance declarations accurately prepared for submission to Customs
  • Import data compiled into EDI, including customs valuation & assessment of importers' commercial invoices and other related documentation

Advance Your Business With Your Own Team Of Offshore Staff

With OBP, you can reduce your operational costs by as much as 80% by offshoring your back office tasks to our office in the Philippines. Your virtual team is employed to work the same business hours and will observe the same public holidays as you. Every employee is screened and inducted to guarantee workplace confidentiality. You may direct and coordinate your remote staff via various means including:

  • Chat
  • Skype
  • E-mail
  • Telephone

Every staff member is highly educated and driven to provide excellent customer services that are proven to exceed client expectations.

Accounting

Offshore Your Back Office Tasks And Reap The Financial Rewards

We offer professional accounting services to freight forwarders to provide them the opportunity to save money and to remain competitive within the industry. Our offshore finance and accounting professionals are trained to local and international standards, and our data entry specialists have a keen eye for detail and are all fully qualified, and CargoWise certified. OBP services include:

Data Entry

  • Accounts receivable
  • Accounts payable
  • Account reconciliation

Other accounts services include:

  • Currency exchange rate updates
  • Quotes
  • Spot quotes
  • Company tariffs
  • Client rates
  • Payroll
  • General Ledger posting

In this current age of globalization, freight forwarders are constantly fighting to find a cost-effective solution to the escalating cost of their daily operations. Offshore outsourcing provides one such solution. Offshoring back office tasks provides the opportunity for companies to verify and process freight invoices at a fraction of the usual price. The cost of processing freight invoices offshore is approximately only 5 to 10 percent of the typical cost of $11 USD per invoice. Companies are now finding that they have no choice but to become pro-active in their invoice management and seek the help of companies such as OBP.

Telemarketing & Sales

Improve Your Customer Experience and Drive Company Sales With OBP's Telemarketing And Sales Solutions

OBP engages highly qualified call center operators and sales experts who will represent your company and demonstrate your company culture. Our remote staff have a keen eye for detail, excellent communication skills, and problem-solving abilities and are CargoWise experts.

Our freight forwarding telemarketing and sales specialists are driven to produce results for your company. Filipinos have outstanding English proficiency skills, and it is, for this reason, that freight forwarders all over the world look to the Philippines to fulfill their outsourcing needs. By delegating your telemarketing and sales tasks to your offshore team, you free up valuable time for your managers to focus on other high-value business concerns.

You could enjoy the benefits of our expertise and our telemarketing and sales skills such as:

  • Exemplary communication skills
  • Superior problem-solving abilities
  • Excellent computer skills
  • Outstanding time management
  • Appointment setting skills such as targeting new clients, initiation of contact, clear, direct communication to secure an appointment.
  • Performing account maintenance
  • Receiving inbound calls from potential customers and transferred sales leads calls
  • Confidently answering any company and product inquiries
  • Addressing client account issues

All of these skills are provided by our OBP Fully qualified and CargoWise Certified professionals. Take advantage of our services and earn a significant ROI. Let OBP take your business to the next level.

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