OBP is an established independent offshoring outsourcing firm with Australian roots committed to uphold commitment, excellence and partnerships in all its endeavors. Its staff is its culture and its management team serves as its captain. Its management team of highly skilled professionals is adept in offshoring work in a range of industries.
Our Managing Director, Maryann Farrugia was a visionary in offshore processing when she started a small web development team in Manila 10 years ago to service her Australian client base. She noticed how culturally similar Australians and Filipinos were in how they design and communicate and saw this as an opportunity to develop the BPO industry in Australia.
Our Finance and Operations Director, Peter DeAngelis spent a lot of time travelling to and from the Philippines over the years. His knowledge of the Philippines, the Filipino culture and his understanding of the BPO industry placed him in a unique position to be able to combine the two with ease.
Peter and Maryann create a formidable team. With Maryann's remarkable sales and marketing experience and Peter's many years of finance and operations experience, OBP was created. Both individuals are committed to providing an excellent, innovative and efficient BPO service.
Maryann's years of experience in the BPO industry and expertise in freight forwarding provides innovative and customised solutions to various industries.
Mylyn's years of management and supervisory experience plays an integral role for the growing success of OBP.
Process Development Manager
With over 10 years in the BPO industry, Chris has gained proficient understanding on quality and operations management that helps an organization meet its goals. As part of OBP, his contribution to the company entails the development of streamlined processes.
Client Relations Manager
Steve Domingo is a seasoned account/business development manager with skills in developing new business and nurturing key relationships to create win-win scenarios.
Dianne has over 8 years of experience in the BPO industry. She has been in the fields of Sales, Customer Support and Operations. As Team Manager, she's responsible of working hand-in-hand with the Operations Team to ensure smooth execution of day-to-day transactions.
Project Implementation Officer
Sue's contribution to the company is on building established project management. With vast skills and experience, OBP is confident that this goal will be met.
Armand has over 8 years in Academic and Corporate Training. In the field of Corporate Training, he has experience in handling Foundation Skills and Product Specifics for various programs. As a Training Supervisor, he will be responsible in leading a team of trainers to ensure that they are properly developed and equipped.
Daryl has more than 5 years' experience of being a Project Manager. As a Project Manager, his job is to ensure the smooth flow of projects throughout its life cycle- Inception, Planning, Costing, Development, Monitoring, Validation and Launch.
Marlon has over 15 years of experience in the IT Industry. He takes charge of OBP's IT Department, ensuring the achievement of all business requirements, availability and stability of the IT Systems
Contact us to find out more about how we can help your business maintain a competitive edge.