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As a CargoWise Service Partner with the most number of CargoWise Certified Consultants in one company globally, OBP helps our operating customers around the world to use and utilize CargoWise optimally and to extend the system by useful components.
A comprehensive CargoWise support is made easy through Offshore Business Processing. We help our CargoWise customers around the world to use and utilize CargoWise optimally and to extend the system by useful components.
The CargoWise Helpdesk will enable you to resolve any issues that you may be experiencing while using CargoWise. Our team is enabled to assist with a wide range of support services in troubleshooting and educating businesses about CargoWise. We have equipped and skillful staff who have been trained to the highest level and certified by WiseTech so you can rest assured of the quality and expertise of assistance that our CargoWise Help Desk can provide.
With the CargoWise Helpdesk, you can save time and increase your productivity in your business. We are here to support and help you maintain your CargoWise.
Enhance your support experience by lodging a ticket or speak to one of our team members for assistance so no more link to videos that take up too much time in finding a resolution
Let us walk you through your CargoWise system when it gets complicated on your end. With real-time updates, you can guarantee you get the right information and process to guide your decisions.
Our Help desk support allows your staff to work seamlessly, which means more productive agents and more satisfied customers.
You agree with us with a ticket quota at a monthly fixed price. A ticket with a detailed questionnaire or problem description, will be processed and we will provide you with a comprehensive solution which is supplied by our 1st level support. If the ticket has been escalated to a 2nd level support, it will then be considered as a separate project. If your ticket requirement exceeds the agreed monthly quota, you(client) can still lodge tickets after confirming the additional charge per ticket beyond your monthly subscription. You will receive a report on called tickets, so that your ticket consumption is always transparent.
Already have an account? Lodge a ticket here.
Contact us today and learn how our top-notch BPO service can help your business SAVE up to 80%!
Offshore Business Processing values, and respects the Privacy Rights of our Clients, Client's Customer, Business Partners, Contractors, Personnel, and other identifiable individuals or collectively "Individuals".
We are committed to protecting the privacy and confidentiality of Personal Data through adherence to our Data Privacy Principles and the implementation of reasonable and appropriate security measures to ensure fair, appropriate, and lawful processing.
Offshore Business Processing as a global service provider goes beyond the borders of the residing countries. The global market requires not only the availability of communication, technology, and information systems but also the integrity and confidentiality of processing information including the Personal Data of Individuals that can be reasonably be determined from the information available.
This privacy notice describes the privacy practices for www.offshorebusinessprocessing.com. This applies to the Personal Information collected by this website. It will notify the user of the following:
How the user can correct any inaccuracies in the information.
The Personal Information/Data we hold about the users must be accurate and up to date. It is the responsibility of the users to ensure that Offshore Business Processing has up-to-date and accurate Personal Information and an active email address for your website update subscription.
Personal Information is any information whether recorded in a material form or not, from which the identity of an individual is apparent or can be reasonably and directly ascertained by the entity holding the information or when put together with other information would directly and certainly identify an individual.
Personal Information we collect on our website is First and Last Name, Email Address, Phone Number, and Company through our "contact us" page.
Aside from our website, we obtain Personal Information in many ways including interviews, correspondence, by telephone and facsimile, by email, from your website, from media or publications, from social media, from other publicly available sources, from our website cookies, and third parties.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients, and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing or marketing lists at any time by contacting us in writing.
When you visit our website, www.offshorebusinessprocessing.com, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Click here to know more about our Cookies Policy. Additionally, as you browse the Site, we collect information about our web pages that you view, what websites or search terms referred you to the Site and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information".
This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
Your Personal Information may be disclosed in some circumstances including the following:
Only authorized personnel has access to Personal Data and will be retained and disposed of in accordance with Offshore Business Processing's retention and disposal policies, guidelines, and applicable laws and regulations.
Offshore Business Processing implements appropriate and reasonable Technical, Organizations, and Physical Security Measures throughout the Data Life Cycle of the Personal Data that is collected. This involves preventing or at least reducing the probability of unauthorized/inappropriate access to data, or the unlawful use, disclosure, modification, and deletion to protect its confidentiality, integrity, and availability.
It is important that Offshore Business Processing holds accurate, complete, and up-to-date Personal Data of identified Individuals. It is the responsibility of the Individuals to ensure that collected Personal Data is accurate, complete, and up-to-date. If the Individuals find that the Personal Data is outdated and inaccurate, they should advise Offshore Business Processing as soon as practicable so an update on records can be done and continued quality services will be provided.
Individuals may access, update and or correct the Personal Data by sending a letter of request subject to the approval of the management. Offshore Business Processing will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Data. To protect your Personal Data, we may require identification from you before releasing the requested information.
Data Protection Officer
Contact number: (+632) 7502-6411