Enterprise Hub

"Providing a scalable growth model for companies globally"

What is the OBP Enterprise Hub?

Think of the OBP Enterprise Hub as your regional offshore team supporting your customers and operations globally 24/7. We understand that every business supports its customers in different ways. We will take time to understand how you manage and deliver services to your customers while leveraging an abundant talent eco-system of highly skilled professionals to build your regional hub.

Whether you want a team of account managers retaining / servicing your lower value accounts, doing quotations for your sales team, providing project management, service delivery, billing specialists, gathering customer insights or analyzing data then the OBP Enterprise Hub is the place you can grow a regional presence in Asia or even globally with minimal capex investment.

The trend towards centralized sales, service and delivery?

What are the advantages to your business?

What roles does the Enterprise Hub support?

  • Business Development Specialists

    Acquiring and developing new business in the region

  • Service Delivery and Project Management

    Ensuring timely and efficient delivery of your services to your clients across the globe

  • Account Managers

    Managing growth and retention of your existing accounts through phone-based account management

  • Digital / Social Media Marketing Specialists

    Helping you grow your online brand

  • Solution Specialists

    Providing technical or deep domain pre-sales support

  • Insides Sales Specialists

    Supporting your key clients through quoting, administration, proposal building for your busy BDM's

  • Billing and Account Support

    Answering your clients billing / account concerns on simple and complex billing

  • Credit Management Support

    Providing debt collection, payment plans and recoveries

  • Accounting and Finance Support

    Allowing your business to keep track of all your financial transactions

  • Quality Analysts

    Provide quality metric analysis on compliance scores, CSAT/Customer Satisfaction, first call resolution and other quality performance measures

  • Executive Assistants

    Dedicated business support for your senior executives who are on the move!

  • HR / Recruitment

    Take the time out of screening and hiring so your onshore team can focus on final hiring interviews and senior appointments

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Low Costs and Increased Conversion Rate

India and China may be considered as the top two BPO countries offering the lowest rates, but taking into consideration the above mentioned offshoring advantages, it remains clear that offshoring to the Philippines remains the best choice.

Highly Skilled and Available Workforce

Generally, there are six (6) basic skills which are required from any aspiring remote staff professional. These include: critical thinking skills, agility and adaptability, creativity and innovation, collaboration across networks, accessing and analysing information and effective oral, written, multimedia and multilingual communication skills

Cultural Compatibility

The country's cultural affinity with Western customs and traditions and its strategic geographical location has made it the most ideal offshoring destination in the world.

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