Our Services
Our services make use of the industry's best practices and technologies to enable our staff to manage their tasks in the most efficient and effective way they can.
Consulting Solutions
BPO Consulting Services & CargoWise One Solutions
CargoWise Helpdesk
OBP is in an ideal position to assist companies around the world that need assistance in managing and maintaining CargoWise One.
CargoWise Training
Our CargoWise One training program improves CargoWise One proficiency to increase your staff's productivity and greatly reduces errors.
WorkFlow & PAVE
Have a strategic impact on your business. We'll help you get the most out of your system through the implementation of advanced workflow solutions.
CargoWise System Integration
We accompany customers through the go live process. We help setting-up and configuring CargoWise One.
Process Re-Engineering
We assist companies that are having problems with inefficient and outdated processes to conduct process reviews to identify and address existing challenges.
SOP Development
OBP conducts documentation of the current/new process and creates a working manual that is easy to follow.
Ideal Offshore Outsourcing
for your Business
The offshore outsourcing (BPO) sector is extremely competitive with serious players located in India, China, and Malaysia. India has dominated the BPO industry for several years due to extremely low labour costs; however, the Philippines provides the essential 'go to' when outsourcing efforts fail due to poor English language skills and serious miscommunications which often prove to be very costly.
See Outsourcing BenefitsEstablish your own remote staff
with highly skilled professionals
There are a plethora of BPO providers in the Philippines, all offering to help with your offshore needs. However, as in any industry, there are good and bad suppliers. In the BPO arena, Offshore Business Processing (OBP) has a clear advantage. We are very proud to say that OBP is an Australian based company run by professionals who fully understand what Australian business owners need from their offshore outsourcing partner.
Our team of experienced business process experts will design a fully integrated offshore strategy to suit your specific requirements, support the growth of your business and significantly decrease your labour costs. By establishing a team of remote staff you instantly give yourself and your business the competitive edge.
Hire Full Time StaffThe Philippines:
Perfect BPO Provider
OBP is recognized as a leader among BPO companies in the Philippines outsourcing industry. The outsourcing of business processes is proven to save time and money and simultaneously boosts productivity levels to maximize business success. If you are considering outsourcing your business processes it is essential that you engage a well established, professional outsourcing company that you can trust and communicate effectively with, it is also vital that staff are highly educated and dependable. At OBP we understand how important it is to remain competitive within your chosen industry and we offer a suite of business outsourcing solutions delivered by highly educated remote staff in the Philippines.
OBP can help you with a broad range of offshore services. Call us today to discuss your requirements or fill in the online form, and one of our representatives will return your call within 24 hours.
See Our DifferenceLet's Cut Your Unnecessary
Outsourcing Costs!
Avoid costly errors and save up to 80%.
Learn how much money you're leaving on the table in 24 hours!
Low Costs and Increased Conversion Rate
India and China may be considered as the top two BPO countries offering the lowest rates, but taking into consideration the above mentioned offshoring advantages, it remains clear that offshoring to the Philippines remains the best choice.
Highly Skilled and Available Workforce
Generally, there are six (6) basic skills which are required from any aspiring remote staff professional. These include: critical thinking skills, agility and adaptability, creativity and innovation, collaboration across networks, accessing and analysing information and effective oral, written, multimedia and multilingual communication skills
Cultural Compatibility
The country's cultural affinity with Western customs and traditions and its strategic geographical location has made it the most ideal offshoring destination in the world.
Privacy Policy
Offshore Business Processing is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
This Privacy Policy is hereby adopted in compliance with Republic Act No. 10173 or the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations, and other relevant policies, including issuances by the National Privacy Commission; and your rights to privacy under the Australian Privacy Act 1988 (Cth). This organization respects and values your data privacy rights, and ensures that all personal data collected from clients and customers are processed in adherence to the general principles of transparency, legitimate purpose, and proportionality.
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, phone, and facsimile numbers.
This Personal Information is obtained in many ways including interviews, correspondence, by telephone and facsimile, by email, via our website https://www.offshorebusinessprocessing.com/, from your website, from media and publications, from social media, from other publicly available sources, from cookies and from third parties. We don't guarantee website links or policies of authorized third parties.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Sensitive Information
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record, or health information.
Sensitive information will be used by us only:
- For the primary purpose for which it was obtained
- For a secondary purpose that is directly related to the primary purpose
- With your consent; or where required or authorized by law.
Third Parties
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances, we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including the following:
- Third parties where you consent to the use or disclosure; and
- Where required or authorized by law.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification, or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
Offshore Business Processing will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Information. In order to protect your Personal Information, we may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal Information
It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete, and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
Policy Updates
This Policy may change from time to time and will be made available on our website.
Let's Talk
Contact us today and learn how our top-notch BPO service can help
your business SAVE up to 80%!
from US$1,450 per month
OBP has been great! They helped us, right from the start. They are friendly and showed us what they could do for us and made us feel comfortable and we were very confident that we will be going to have a long-term relationship with OBP. I would highly recommend any potential client to seriously look at OBP services.
Managing Director
Nikro Customs & Trade Services
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