• Reducing Costs, Increasing Productivity
    Get Started

  • Reducing Costs, Increasing Productivity
    Get Started

  • Reducing Costs, Increasing Productivity
    Get Started

Our Services

Our services make use of the industry's best practices and technologies to enable our staff to manage their tasks in the most efficient and effective way they can.

Data Entry Services

Data Entry

Offshore your data entry jobs to us so you can focus on revenue generating tasks

Accounting Services

Accounting

Benefit from our years of expertise with finance and accounting outsourcing services

Call Centre Services

Call Centre

Establish strong customer feedback and experience with our call centre services

IT Solutions

IT Solutions

Reduce operational costs and stay competitive with our IT outsourcing solutions

Consulting Solutions

BPO Consulting Services & CargoWise Solutions

CargoWise Support

CargoWise Helpdesk

OBP is in an ideal position to assist companies around the world that need assistance in managing and maintaining CargoWise.

CargoWise Training

CargoWise Training

Our CargoWise training program improves CargoWise proficiency to increase your staff's productivity and greatly reduces errors.

CargoWise WorkFlow & PAVE

WorkFlow & PAVE

Have a strategic impact on your business. We'll help you get the most out of your system through the implementation of advanced workflow solutions.

CargoWise System Integration

CargoWise System Integration

We accompany customers through the go live process. We help setting-up and configuring CargoWise.

CargoWise One Process Re-Engineering

Process Re-Engineering

We assist companies that are having problems with inefficient and outdated processes to conduct process reviews to identify and address existing challenges.

SOP Development

SOP Development

OBP conducts documentation of the current/new process and creates a working manual that is easy to follow.

Find The Right Outsourcing
Model For Your Business

Build your offshore team in the Philippines through Offshore Business Processing. OBP maintains excellent and reliable managed service solutions with consistent reporting to ensure that exceptional results are achieved for client companies.

Select Outsourcing Models

Ideal Offshore Outsourcing
for your Business

The offshore outsourcing (BPO) sector is extremely competitive with serious players located in India, China, and Malaysia. India has dominated the BPO industry for several years due to extremely low labour costs; however, the Philippines provides the essential 'go to' when outsourcing efforts fail due to poor English language skills and serious miscommunications which often prove to be very costly.

See Outsourcing Benefits

Establish your own remote staff
with highly skilled professionals

There are a plethora of BPO providers in the Philippines, all offering to help with your offshore needs. However, as in any industry, there are good and bad suppliers. In the BPO arena, Offshore Business Processing (OBP) has a clear advantage. We are very proud to say that OBP is an Australian based company run by professionals who fully understand what Australian business owners need from their offshore outsourcing partner.

Our team of experienced business process experts will design a fully integrated offshore strategy to suit your specific requirements, support the growth of your business and significantly decrease your labour costs. By establishing a team of remote staff you instantly give yourself and your business the competitive edge.

Hire Full Time Staff
 

The Philippines:
Perfect BPO Provider

OBP is recognized as a leader among BPO companies in the Philippines outsourcing industry. The outsourcing of business processes is proven to save time and money and simultaneously boosts productivity levels to maximize business success. If you are considering outsourcing your business processes it is essential that you engage a well established, professional outsourcing company that you can trust and communicate effectively with, it is also vital that staff are highly educated and dependable. At OBP we understand how important it is to remain competitive within your chosen industry and we offer a suite of business outsourcing solutions delivered by highly educated remote staff in the Philippines.

OBP can help you with a broad range of offshore services. Call us today to discuss your requirements or fill in the online form, and one of our representatives will return your call within 24 hours.

See Our Difference

Let's Cut Your Unnecessary
Outsourcing Costs!

Avoid costly errors and save up to 80%.
Learn how much money you're leaving on the table in 24 hours!

Low Costs and Increased Conversion Rate

India and China may be considered as the top two BPO countries offering the lowest rates, but taking into consideration the above mentioned offshoring advantages, it remains clear that offshoring to the Philippines remains the best choice.

Highly Skilled and Available Workforce

Generally, there are six (6) basic skills which are required from any aspiring remote staff professional. These include: critical thinking skills, agility and adaptability, creativity and innovation, collaboration across networks, accessing and analysing information and effective oral, written, multimedia and multilingual communication skills

Cultural Compatibility

The country's cultural affinity with Western customs and traditions and its strategic geographical location has made it the most ideal offshoring destination in the world.

Data Privacy Policy

Offshore Business Processing values, and respects the Privacy Rights of our Clients, Client's Customer, Business Partners, Contractors, Personnel, and other identifiable individuals or collectively "Individuals".

We are committed to protecting the privacy and confidentiality of Personal Data through adherence to our Data Privacy Principles and the implementation of reasonable and appropriate security measures to ensure fair, appropriate, and lawful processing.

Background and Scope

Offshore Business Processing as a global service provider goes beyond the borders of the residing countries. The global market requires not only the availability of communication, technology, and information systems but also the integrity and confidentiality of processing information including the Personal Data of Individuals that can be reasonably be determined from the information available.

This Data Privacy Policy sets the principles which emphasize the Offshore Business Processing's standard practices for the processing of Personal Data of Individuals. This Policy applies to all personnel and accredited 3rd party service providers who must act consistently with the principles contained in the policy. Domestic and industry-specific privacy statutory laws and regulations shall take precedence over this policy, to the extent applicable within the confines of conflicts of law principles.

Privacy Notice

This privacy notice describes the privacy practices for www.offshorebusinessprocessing.com. This applies to the Personal Information collected by this website. It will notify the user of the following:

  • What personally identifiable information is collected from the user through the website, how it is used, and with whom it may be shared.
  • What choices are available to you regarding the use of your data.
  • The security measures in place to protect against the misuse of information.

How the user can correct any inaccuracies in the information.

Policy Changes on Websites

Any changes to our Data Privacy Policy and Privacy Notice will be made available on our website. If there are changes to how we treat our users' Personal Information, we will notify them via email or put a notification on our website.

The Personal Information/Data we hold about the users must be accurate and up to date. It is the responsibility of the users to ensure that Offshore Business Processing has up-to-date and accurate Personal Information and an active email address for your website update subscription.

What is Personal Information

Personal Information is any information whether recorded in a material form or not, from which the identity of an individual is apparent or can be reasonably and directly ascertained by the entity holding the information or when put together with other information would directly and certainly identify an individual.

Personal Information we collect on our website is First and Last Name, Email Address, Phone Number, and Company through our "contact us" page.

How and Why Do we Collect It?

Aside from our website, we obtain Personal Information in many ways including interviews, correspondence, by telephone and facsimile, by email, from your website, from media or publications, from social media, from other publicly available sources, from our website cookies, and third parties.

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients, and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing or marketing lists at any time by contacting us in writing.

When you visit our website, www.offshorebusinessprocessing.com, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Click here to know more about our Cookies Policy. Additionally, as you browse the Site, we collect information about our web pages that you view, what websites or search terms referred you to the Site and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information".

This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

Disclosure

Your Personal Information may be disclosed in some circumstances including the following:

  • Third parties where you consent to the use or disclosure; and
  • Where required or authorized by law.

Retention and Security Measures

Only authorized personnel has access to Personal Data and will be retained and disposed of in accordance with Offshore Business Processing's retention and disposal policies, guidelines, and applicable laws and regulations.

Offshore Business Processing implements appropriate and reasonable Technical, Organizations, and Physical Security Measures throughout the Data Life Cycle of the Personal Data that is collected. This involves preventing or at least reducing the probability of unauthorized/inappropriate access to data, or the unlawful use, disclosure, modification, and deletion to protect its confidentiality, integrity, and availability.

Quality of Personal Data and Access

It is important that Offshore Business Processing holds accurate, complete, and up-to-date Personal Data of identified Individuals. It is the responsibility of the Individuals to ensure that collected Personal Data is accurate, complete, and up-to-date. If the Individuals find that the Personal Data is outdated and inaccurate, they should advise Offshore Business Processing as soon as practicable so an update on records can be done and continued quality services will be provided.

Individuals may access, update and or correct the Personal Data by sending a letter of request subject to the approval of the management. Offshore Business Processing will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Data. To protect your Personal Data, we may require identification from you before releasing the requested information.

Contacting DPO

For questions and/or concerns regarding this Data Privacy Policy, use of your Personal Data, or your rights in relation to the Data Privacy Act of 2012, you may contact the Data Privacy Office in the following contact details:

Data Protection Officer
Email: dpo@offshorebusinessprocessing.com
Contact number: (+632) 7502-6411

Let's Talk

Learn how our top-notch BPO service can help
your business SAVE up to 80%!

Contact Us
 

OBP had a fantastic influence on our business back home. Their experience and knowledge in the freight forwarding industry is really what made them our best go forward. Our experience with OBP has been seamless. I would highly recommend OBP!

Lamia Napoli
Operations Manager
Asean Cargo Pty Ltd
 

OBP has been great! They helped us, right from the start. They are friendly and showed us what they could do for us and made us feel comfortable and we were very confident that we will be going to have a long-term relationship with OBP. I would highly recommend any potential client to seriously look at OBP services.

Tony Nikro
Managing Director
Nikro Customs & Trade Services
 

We were very impressed with the services we got from the start. We hit a record amounts of jobs created and processed because of the additional help from our operator here in OBP.

Matthew Hughston
Customs Manager
Michael J. Bowen & Associates Pty Ltd

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Data Privacy Policy

Offshore Business Processing values, and respects the Privacy Rights of our Clients, Client's Customer, Business Partners, Contractors, Personnel, and other identifiable individuals or collectively "Individuals".

We are committed to protecting the privacy and confidentiality of Personal Data through adherence to our Data Privacy Principles and the implementation of reasonable and appropriate security measures to ensure fair, appropriate, and lawful processing.

Background and Scope

Offshore Business Processing as a global service provider goes beyond the borders of the residing countries. The global market requires not only the availability of communication, technology, and information systems but also the integrity and confidentiality of processing information including the Personal Data of Individuals that can be reasonably be determined from the information available.

This Data Privacy Policy sets the principles which emphasize the Offshore Business Processing's standard practices for the processing of Personal Data of Individuals. This Policy applies to all personnel and accredited 3rd party service providers who must act consistently with the principles contained in the policy. Domestic and industry-specific privacy statutory laws and regulations shall take precedence over this policy, to the extent applicable within the confines of conflicts of law principles.

Privacy Notice

This privacy notice describes the privacy practices for www.offshorebusinessprocessing.com. This applies to the Personal Information collected by this website. It will notify the user of the following:

  • What personally identifiable information is collected from the user through the website, how it is used, and with whom it may be shared.
  • What choices are available to you regarding the use of your data.
  • The security measures in place to protect against the misuse of information.

How the user can correct any inaccuracies in the information.

Policy Changes on Websites

Any changes to our Data Privacy Policy and Privacy Notice will be made available on our website. If there are changes to how we treat our users' Personal Information, we will notify them via email or put a notification on our website.

The Personal Information/Data we hold about the users must be accurate and up to date. It is the responsibility of the users to ensure that Offshore Business Processing has up-to-date and accurate Personal Information and an active email address for your website update subscription.

What is Personal Information

Personal Information is any information whether recorded in a material form or not, from which the identity of an individual is apparent or can be reasonably and directly ascertained by the entity holding the information or when put together with other information would directly and certainly identify an individual.

Personal Information we collect on our website is First and Last Name, Email Address, Phone Number, and Company through our "contact us" page.

How and Why Do we Collect It?

Aside from our website, we obtain Personal Information in many ways including interviews, correspondence, by telephone and facsimile, by email, from your website, from media or publications, from social media, from other publicly available sources, from our website cookies, and third parties.

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients, and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing or marketing lists at any time by contacting us in writing.

When you visit our website, www.offshorebusinessprocessing.com, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Click here to know more about our Cookies Policy. Additionally, as you browse the Site, we collect information about our web pages that you view, what websites or search terms referred you to the Site and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information".

This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

Disclosure

Your Personal Information may be disclosed in some circumstances including the following:

  • Third parties where you consent to the use or disclosure; and
  • Where required or authorized by law.

Retention and Security Measures

Only authorized personnel has access to Personal Data and will be retained and disposed of in accordance with Offshore Business Processing's retention and disposal policies, guidelines, and applicable laws and regulations.

Offshore Business Processing implements appropriate and reasonable Technical, Organizations, and Physical Security Measures throughout the Data Life Cycle of the Personal Data that is collected. This involves preventing or at least reducing the probability of unauthorized/inappropriate access to data, or the unlawful use, disclosure, modification, and deletion to protect its confidentiality, integrity, and availability.

Quality of Personal Data and Access

It is important that Offshore Business Processing holds accurate, complete, and up-to-date Personal Data of identified Individuals. It is the responsibility of the Individuals to ensure that collected Personal Data is accurate, complete, and up-to-date. If the Individuals find that the Personal Data is outdated and inaccurate, they should advise Offshore Business Processing as soon as practicable so an update on records can be done and continued quality services will be provided.

Individuals may access, update and or correct the Personal Data by sending a letter of request subject to the approval of the management. Offshore Business Processing will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Data. To protect your Personal Data, we may require identification from you before releasing the requested information.

Contacting DPO

For questions and/or concerns regarding this Data Privacy Policy, use of your Personal Data, or your rights in relation to the Data Privacy Act of 2012, you may contact the Data Privacy Office in the following contact details:

Data Protection Officer
Email: dpo@offshorebusinessprocessing.com
Contact number: (+632) 7502-6411


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