OBP is a certified WiseTech Partner and an industry leader in providing outsourced services in the freight and logistics industry.
As a partner in this program, we play an important role in supporting and managing the worlds' logistics providers and their use of CargoWise One system.
Our Service Professionals have fulfilled the requirements of WiseTech Global to attain the highest certification level as a CargoWise Certified Professional.
We have since leveraged our expertise to provide our clients with different solutions that gave us a competitive advantage in the market. We offer technology and business consulting services, onshore/offshore training, systems integration, configuration & modification services and lastly, customer support.
Our CargoWise One training program provides numerous advantages for both your staff and business. Improving CargoWise One proficiency increases your staff's productivity and greatly reduces errors. We can also customize the training to fit the role of your staff be it in operations, sales, customs, accounting or administration. We help your staff go through and complete their CargoWise One certification program, giving your company the extra edge that it needs.
Having a CargoWise-certified staff allows your company to become a CargoWise Certified Logistics Provider which comes with licensing discounts and preferential support.
For our training, we provide basic navigation to advanced training on admin modules.
Our training is designed to meet the expectations of freight forwarders, brokers and customers, that demand excellence in delivery and information technology.
We have qualified and accredited expert personnel to guide you through every step of implementation. Our CargoWise One Training programs will definitely help you reduce workload for the long term, increase profitability, manage performance better and improve your overall business success.
Contact us now for more information about our training solutions.
Contact us today and learn how our top-notch BPO service can help your business SAVE up to 80%!
Offshore Business Processing is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Republic Act 10173 otherwise known as the Data Privacy Act of 2012 and your rights to privacy under the Australian Privacy Act 1988 (Cth).
The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.oaic.gov.au/
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, phone and facsimile numbers.
This Personal Information is obtained in many ways including interviews, correspondence, by telephone and facsimile, by email, via our website https://www.offshorebusinessprocessing.com/, from your website, from media and publications, from social media, from other publicly available sources, from cookies and from third parties. We don't guarantee website links or policy of authorized third parties.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Sensitive information will be used by us only:
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Your Personal Information may be disclosed in a number of circumstances including the following:
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
Offshore Business Processing will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information. In order to protect your Personal Information, we may require identification from you before releasing the requested information.
It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
This Policy may change from time to time and is available on our website.