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We continue to fulfill our commitments to our clients and maintain outstanding business relationships. Here's what our clients have to say:
It's (OBP) created quite a good working environment, so I'm happy with how my team works with the agents here. Certainly helped my business grow. It's reduced a lot of my own cost. I've been able to reduce that wage bill and, at the same time, increase the level of professionalism that I'm able to offer to my customers. So I'm extremely satisfied.
Our turnaround time's really our work. Our clients have been greatly improved. When they are having all registrations processed within 48 hours of departure from origin ports, this helps our clients with their ware tracking and online follow-ups, which is a great benefit to our service and to our clients.
It's probably met our production a lot better. It helps when we have staff away at home because we still have a back-up here and vice-versa. Well, all staff to be honest are probably the most warm and loving, they're just an amazing bunch of people. The staff are just so diligent and wanting to help. It's just great like i can't speak more highly of the company.
Business partners like OBP allows us to achieve our goals. We find the market is always changing particularly with the provision of legal services. OBP has allowed us to continue to move. Personally, I enjoy working with OBP. They try to be proactive on certain things and also they are very attentive, particularly on technology issues and particularly on performance. They've seem very dedicated when it comes to issues such as individual operator or administrator, looking after a file, continually maintaining a high standard, and they appear to be very committed to that.
OBP has had a huge effect on our business back home. It's freed up time for our core staff in the office. They're no longer tied to a desk. We're having our offshore business partners handle a lot of our job set-up for us. We have time to focus on more important tasks. It also allows us to problem-solve or work on higher level tasks that really need more time but, previously was possibly neglected because we were stuck doing the day to day tasks of job set-up and compilation.
The team really know their work.They are very professional; their level of communication is amazing.I don't know any people who have bad dealings with OBP. I know a lot of people in the Freight industry that do use OBP, and it's fantastic. So honestly, just do it soon.