Offshore Business Processing never settles for anything less than the best. We are conditioned to deliver optimum BPO solutions. This passion drives us to constantly search for
OBP is an independent BPO Australian company with global reach. Its Management Team is composed of BPO professionals who are skilled in designing tailor fit solutions for your offshoring work needs.
We believe in nurturing long-term and sustainable relationships with our clients through the following innovative practices:
More than BPO providers, we are your partners. We take care of offshoring work with these additional conveniences:
We give importance to the littlest things. We are good listeners and welcome your feedback to achieve nothing but excellence. This is the offshore outsourcing advantage we give and we never settle for anything less than the best.
Hiring the best employees is fundamental in any BPO service. We go beyond this with an effective strategy that will gain the best employees and keep them. We invest time and effort in understanding what makes employees happy and content in the workplace. This is our game plan and we see our employees enjoying it to the fullest.
We know how to pamper our employees. Just look at what they enjoy with us:
Show impressive professionalism each month and enjoy a chance to receive:
Employees that will display exemplary productivity, work ethic and quality of service are given chance to enjoy an all expense paid weekend away for two to any of the Philippine Islands.
The ultimate reward we give is an all-expense-paid trip to Australia for two
If you think the fun and excitement stops there, then think again. Help us grow the OBP family and we reward you with these:
Avoid costly errors and save up to 80%.
Learn how much money you're leaving on the table in 24 hours!
India and China may be considered as the top two BPO countries offering the lowest rates, but taking into consideration the above mentioned offshoring advantages, it remains clear that offshoring to the Philippines remains the best choice.
Generally, there are six (6) basic skills which are required from any aspiring remote staff professional. These include: critical thinking skills, agility and adaptability, creativity and innovation, collaboration across networks, accessing and analysing information and effective oral, written, multimedia and multilingual communication skills
The country's cultural affinity with Western customs and traditions and its strategic geographical location has made it the most ideal offshoring destination in the world.
Offshore Business Processing is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Republic Act 10173 otherwise known as the Data Privacy Act of 2012 and your rights to privacy under the Australian Privacy Act 1988 (Cth).
The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.oaic.gov.au/
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, phone and facsimile numbers.
This Personal Information is obtained in many ways including interviews, correspondence, by telephone and facsimile, by email, via our website https://www.offshorebusinessprocessing.com/, from your website, from media and publications, from social media, from other publicly available sources, from cookies and from third parties. We don't guarantee website links or policy of authorized third parties.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Sensitive information will be used by us only:
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Your Personal Information may be disclosed in a number of circumstances including the following:
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
Offshore Business Processing will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information. In order to protect your Personal Information, we may require identification from you before releasing the requested information.
It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
This Policy may change from time to time and is available on our website.
Contact us today and learn how our top-notch BPO service can help
your business SAVE up to 80%!