Becoming Work-Ready

May 04, 2020

work-ready

OBP’s Best Practices to Productivity amidst the COVID-19 pandemic

COVID-19 is almost everywhere in the world. With over a few more cases being confirmed each day, businesses have transitioned into working remotely in the past few weeks and while it is ideal for the situation we are in right now, some companies are taking it as a challenge to transition and adapt.

With this, Offshore Business Processing is taking the lead in becoming work-ready despite the restrictions we are facing now. We want to share with you some of our best practices to keep our productivity up and continue to serve our clients effectively while looking out for the wellness of our teams. 

1-communicate

Communicating with employees and being in tune with their well-being

Over the past few weeks, the COVID-19 pandemic, the restrictions and the various information spreading can cause a lot of anxiety and fear towards our staff. This is why OBP makes sure to communicate with one another and check-up on the staffs’ well-being. With this, our team feels reassured and rather motivated to keep their focus in continuing their tasks and projects. 

 

2-clear-communication

Clear communication is key to effectivity

As we work remotely and safely in our homes, clear communication is highly important amongst the team members of OBP. It is important to give clear indications of what needs to be accomplished and what executions are essential. This is to ensure that the team continues to render quality output despite being at home. 

 

3-time-management

 Proper time management leads to great results

The main challenge of working remotely is making sure that everyone is doing their tasks on time. There can be many distractions while working from home and there are possible team members who may have a difficulty in adapting to this new way of working. It’s good to set schedules for each task or project so that the staff knows what needs to be delivered and when it is exactly needed. Proper time management encourages productivity which leads to great results by the team. 

 

4-key-players

OBP’s key players & leaders are stepping up to the challenge

Offshore Business Processing’s team leaders are stepping up to the challenge of keeping all teams focused on their targets and specific roles. Despite the obstacles, our key players are staying optimistic so that they can keep the staff motivated with their tasks. Our company’s leaders are ensuring that everyone is still focused on each project or client just in the same that we would be doing that in our actual workplace. It is highly important that OBP’s key players manage projects effectively so that everyone is still moving towards the same direction. 

 

5-being-prepared

Being prepared at all times

Preparing a disaster preparedness policy ensures clients, employees and partners that OBP is still functional and highly effective even during times that the staff would need to work remotely. Having a plan allows the company to work better as a team as it puts back the system in place. This plan helps the company to lay down different policies, tools and ground rules as we work remotely. This is to assure our clients that despite the challenge we are facing now, OBP’s quality of service is not lackluster. 

 

6-client-communication

Constant client communication is a good indication of reliability

For Offshore Business Processing, it is important to catch up with clients to see how they are doing amidst the challenges brought in by the pandemic. It allows the company to be able to check in and see how we can help our clients even more. We may be able to help find solutions for them to be able to be as effective during this time. Also, communicating constantly with our clients and letting them know the updates and important changes in our company allows them to feel more relieved and reassured that despite any occurrence of an unprecedented event, our team is one step ahead.

Becoming work-ready may be a challenge for some but we believe it is possible through constant communication and cooperation of each key player in the company. It is also important to become work-ready as it gives reassurance to employees that the business is still functional which will lead to motivation because they can feel that the company is giving value towards their health and well-being. This leads to a healthy company culture despite working remotely. It’s also important to effectively manage the team and tasks during these times so that there are no disruptions or pauses which can lead to severe losses or wasted opportunities. It also gives an assurance to your clients that the business is as usual and that despite the hurdles and challenges given by the pandemic, your company is still reliable as always.

It’s important to adapt and transition into the new ways of doing business especially during and after these challenging times. It does not only look good on the part of the company but it also shows that the business is resilient through these tough times. Is your company work-ready? We hope that these practices can help you do a quick check-up on your business and see how you can improve your productivity during this time.

Becoming Work-Ready

Discover a cost-effective technology-robotic process automation (RPA)-that can  automate repetitive, manual tasks  and free up your workers for more  valuable, strategic work. Download our brochure to learn more!

Offshore Business Processing (OBP) has a proven track record in freight forwarding offshore services that not only work but can increase your productivity and reduce your costs by up to 80%.

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Data Privacy Policy

Offshore Business Processing values, and respects the Privacy Rights of our Clients, Client's Customer, Business Partners, Contractors, Personnel, and other identifiable individuals or collectively "Individuals".

We are committed to protecting the privacy and confidentiality of Personal Data through adherence to our Data Privacy Principles and the implementation of reasonable and appropriate security measures to ensure fair, appropriate, and lawful processing.

Background and Scope

Offshore Business Processing as a global service provider goes beyond the borders of the residing countries. The global market requires not only the availability of communication, technology, and information systems but also the integrity and confidentiality of processing information including the Personal Data of Individuals that can be reasonably be determined from the information available.

This Data Privacy Policy sets the principles which emphasize the Offshore Business Processing's standard practices for the processing of Personal Data of Individuals. This Policy applies to all personnel and accredited 3rd party service providers who must act consistently with the principles contained in the policy. Domestic and industry-specific privacy statutory laws and regulations shall take precedence over this policy, to the extent applicable within the confines of conflicts of law principles.

Privacy Notice

This privacy notice describes the privacy practices for www.offshorebusinessprocessing.com. This applies to the Personal Information collected by this website. It will notify the user of the following:

  • What personally identifiable information is collected from the user through the website, how it is used, and with whom it may be shared.
  • What choices are available to you regarding the use of your data.
  • The security measures in place to protect against the misuse of information.

How the user can correct any inaccuracies in the information.

Policy Changes on Websites

Any changes to our Data Privacy Policy and Privacy Notice will be made available on our website. If there are changes to how we treat our users' Personal Information, we will notify them via email or put a notification on our website.

The Personal Information/Data we hold about the users must be accurate and up to date. It is the responsibility of the users to ensure that Offshore Business Processing has up-to-date and accurate Personal Information and an active email address for your website update subscription.

What is Personal Information

Personal Information is any information whether recorded in a material form or not, from which the identity of an individual is apparent or can be reasonably and directly ascertained by the entity holding the information or when put together with other information would directly and certainly identify an individual.

Personal Information we collect on our website is First and Last Name, Email Address, Phone Number, and Company through our "contact us" page.

How and Why Do we Collect It?

Aside from our website, we obtain Personal Information in many ways including interviews, correspondence, by telephone and facsimile, by email, from your website, from media or publications, from social media, from other publicly available sources, from our website cookies, and third parties.

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients, and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing or marketing lists at any time by contacting us in writing.

When you visit our website, www.offshorebusinessprocessing.com, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Click here to know more about our Cookies Policy. Additionally, as you browse the Site, we collect information about our web pages that you view, what websites or search terms referred you to the Site and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information".

This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

Disclosure

Your Personal Information may be disclosed in some circumstances including the following:

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Retention and Security Measures

Only authorized personnel has access to Personal Data and will be retained and disposed of in accordance with Offshore Business Processing's retention and disposal policies, guidelines, and applicable laws and regulations.

Offshore Business Processing implements appropriate and reasonable Technical, Organizations, and Physical Security Measures throughout the Data Life Cycle of the Personal Data that is collected. This involves preventing or at least reducing the probability of unauthorized/inappropriate access to data, or the unlawful use, disclosure, modification, and deletion to protect its confidentiality, integrity, and availability.

Quality of Personal Data and Access

It is important that Offshore Business Processing holds accurate, complete, and up-to-date Personal Data of identified Individuals. It is the responsibility of the Individuals to ensure that collected Personal Data is accurate, complete, and up-to-date. If the Individuals find that the Personal Data is outdated and inaccurate, they should advise Offshore Business Processing as soon as practicable so an update on records can be done and continued quality services will be provided.

Individuals may access, update and or correct the Personal Data by sending a letter of request subject to the approval of the management. Offshore Business Processing will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Data. To protect your Personal Data, we may require identification from you before releasing the requested information.

Contacting DPO

For questions and/or concerns regarding this Data Privacy Policy, use of your Personal Data, or your rights in relation to the Data Privacy Act of 2012, you may contact the Data Privacy Office in the following contact details:

Data Protection Officer
Email: dpo@offshorebusinessprocessing.com
Contact number: (+632) 7502-6411


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