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COVID-19 is almost everywhere in the world. With over a few more cases being confirmed each day, businesses have transitioned into working remotely in the past few weeks and while it is ideal for the situation we are in right now, some companies are taking it as a challenge to transition and adapt.
With this, Offshore Business Processing is taking the lead in becoming work-ready despite the restrictions we are facing now. We want to share with you some of our best practices to keep our productivity up and continue to serve our clients effectively while looking out for the wellness of our teams.
Over the past few weeks, the COVID-19 pandemic, the restrictions and the various information spreading can cause a lot of anxiety and fear towards our staff. This is why OBP makes sure to communicate with one another and check-up on the staffs’ well-being. With this, our team feels reassured and rather motivated to keep their focus in continuing their tasks and projects.
As we work remotely and safely in our homes, clear communication is highly important amongst the team members of OBP. It is important to give clear indications of what needs to be accomplished and what executions are essential. This is to ensure that the team continues to render quality output despite being at home.
The main challenge of working remotely is making sure that everyone is doing their tasks on time. There can be many distractions while working from home and there are possible team members who may have a difficulty in adapting to this new way of working. It’s good to set schedules for each task or project so that the staff knows what needs to be delivered and when it is exactly needed. Proper time management encourages productivity which leads to great results by the team.
Offshore Business Processing’s team leaders are stepping up to the challenge of keeping all teams focused on their targets and specific roles. Despite the obstacles, our key players are staying optimistic so that they can keep the staff motivated with their tasks. Our company’s leaders are ensuring that everyone is still focused on each project or client just in the same that we would be doing that in our actual workplace. It is highly important that OBP’s key players manage projects effectively so that everyone is still moving towards the same direction.
Preparing a disaster preparedness policy ensures clients, employees and partners that OBP is still functional and highly effective even during times that the staff would need to work remotely. Having a plan allows the company to work better as a team as it puts back the system in place. This plan helps the company to lay down different policies, tools and ground rules as we work remotely. This is to assure our clients that despite the challenge we are facing now, OBP’s quality of service is not lackluster.
For Offshore Business Processing, it is important to catch up with clients to see how they are doing amidst the challenges brought in by the pandemic. It allows the company to be able to check in and see how we can help our clients even more. We may be able to help find solutions for them to be able to be as effective during this time. Also, communicating constantly with our clients and letting them know the updates and important changes in our company allows them to feel more relieved and reassured that despite any occurrence of an unprecedented event, our team is one step ahead.
Becoming work-ready may be a challenge for some but we believe it is possible through constant communication and cooperation of each key player in the company. It is also important to become work-ready as it gives reassurance to employees that the business is still functional which will lead to motivation because they can feel that the company is giving value towards their health and well-being. This leads to a healthy company culture despite working remotely. It’s also important to effectively manage the team and tasks during these times so that there are no disruptions or pauses which can lead to severe losses or wasted opportunities. It also gives an assurance to your clients that the business is as usual and that despite the hurdles and challenges given by the pandemic, your company is still reliable as always.
It’s important to adapt and transition into the new ways of doing business especially during and after these challenging times. It does not only look good on the part of the company but it also shows that the business is resilient through these tough times. Is your company work-ready? We hope that these practices can help you do a quick check-up on your business and see how you can improve your productivity during this time.
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We are committed to protecting the privacy and confidentiality of Personal Data through adherence to our Data Privacy Principles and the implementation of reasonable and appropriate security measures to ensure fair, appropriate, and lawful processing.
Offshore Business Processing as a global service provider goes beyond the borders of the residing countries. The global market requires not only the availability of communication, technology, and information systems but also the integrity and confidentiality of processing information including the Personal Data of Individuals that can be reasonably be determined from the information available.
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Aside from our website, we obtain Personal Information in many ways including interviews, correspondence, by telephone and facsimile, by email, from your website, from media or publications, from social media, from other publicly available sources, from our website cookies, and third parties.
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Your Personal Information may be disclosed in some circumstances including the following:
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Offshore Business Processing implements appropriate and reasonable Technical, Organizations, and Physical Security Measures throughout the Data Life Cycle of the Personal Data that is collected. This involves preventing or at least reducing the probability of unauthorized/inappropriate access to data, or the unlawful use, disclosure, modification, and deletion to protect its confidentiality, integrity, and availability.
It is important that Offshore Business Processing holds accurate, complete, and up-to-date Personal Data of identified Individuals. It is the responsibility of the Individuals to ensure that collected Personal Data is accurate, complete, and up-to-date. If the Individuals find that the Personal Data is outdated and inaccurate, they should advise Offshore Business Processing as soon as practicable so an update on records can be done and continued quality services will be provided.
Individuals may access, update and or correct the Personal Data by sending a letter of request subject to the approval of the management. Offshore Business Processing will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Data. To protect your Personal Data, we may require identification from you before releasing the requested information.
Data Protection Officer
Contact number: (+632) 7502-6411
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