How to tell if your business requires process re-engineering?

 Last Updated: Oct 17, 2022  |    MIN READ

When a business is on the move, stakeholders often overlook certain parts of its processes unintentionally. This is probably due to the heavy demands and workload that the organization encounters over time. Landing constantly in the same situation calls for an assessment of pain points, how to address them, and monitor the effectiveness of the solutions implemented. If your business is currently experiencing this, it is time to look into your operational processes. Streamlining business procedures has been proven to boost efficiency dramatically as a firm’s staff are freed up more time to focus on strategic projects or higher value tasks.

Let us share with you six (6) signs that your company is most likely ready to revisit its business processes.


6 Signs That Your Business Operations Needs to Be Reevaluated

  1. Your access database is becoming difficult to use

When your very own database gets confusing and a nuisance to utilize rather than being an easy-access information provider, it’s time to rethink how data is encoded and organize them accordingly for seamless transactions. This will contribute to making important business decisions lighter or look into opportunities that you may have missed out on better.

  1. You rely on manual or traditional tools for your documents & important tasks

Almost everything nowadays migrates to the digital space, so don’t let your business get left behind! Dependence on traditional procedures for document keeping like hard copies or even electronic yet manual and outdated tools such as spreadsheets can lead to a copious amount of processing time to prepare necessary files and information. Resolve this tedious task through the use of automated tools that can help enhance your staff productivity, and improve your operations with collaborative functions.

  1. Your team performs manual data entry across critical business systems

When high-value business transactions are done manually, their end-output is more likely to become inaccurate due to the high probability of human error along the process. This is one of the factors that every business leader must take into consideration as tasks like consolidation of financial statements, structuring of standard operating procedures, and many more are important references for business decisions.

  1. You need to replace a software program

Changing the software program that your business is most reliant on is not as simple as updating applications on your mobile phone. It has to be done in consideration of all the departments and their tasks that will be affected by the downtime. However, while it may heavily impact different stakeholders, the upgrade will be worth it and your staff and the company will definitely reap the benefits of process efficiency and saved productivity for core business concerns.

  1. You have systems that need synchronization

When your task involves more than one program to process but reporting from both programs are not in sync, and that’s where your staff exerts time to manually coordinate the task progress, then it is time to address and improve this. Manual processing can become detrimental for your operational staff as they can overlook important details or chances are, it will lead to miscommunication in the final output – which will then require more time to go back and forth fixing than accomplishing.

  1. Employees and Customers complain repeatedly about the same issues

When customers or key players in your organization constantly raise the same challenges or issues that get in the way of progressing projects, this is an important indicator that the matter needs to be addressed with urgency. When the issue is left hanging for a while, it may affect the entire system - or worse, it can fall apart, making you lose revenues and spend more trying to resolve the issues along with the collateral damages they can cause.

An Effective Operational Process and How It Works for You

It’s more than just setting guidelines and standard operational procedures. It’s analyzing what solutions and processes your business need to provide better services for both your employees and your end customers. One may wonder what the key elements are to verify that this solution is the right fit for the requirements of their business? Look into these factors if the realignment of your business processes is in consideration.

Identify what is working and what is no longer serving its purpose for your business

Take this as your first step in reorganizing your process flow. Dissect every part to pinpoint what contributes to achieving accurate results quickly and what causes delays or inefficiency. This will credit improvement on keeping your focus on reaching your business goals.

Set your baseline and your goals

Start working on a sturdy foothold. Set realistic goals that are achievable for your organization with what resources are available. This will help align your team on the transition and get them on the same page to reach your target.

Leverage your team and build a roadmap for success

Taking your workforce into consideration can be very helpful in creating a roadmap towards business success. Discuss your plan with them and review their feedback or suggestions to factor in more ideas that will shapeshift your processes to efficiency. Building an effective business process is a team effort and your staffs’ inputs can paint you a clear picture of the process implementation challenges that need to be resolved while they manage them on a day-to-day basis.

Look for opportunities to automate

Consider a sustainable solution when the opportunity arises. Automation allows our operations to work faster and produce better results. Various automation tools have become widely available for businesses and are used for different repetitive but mandatory tasks such as data management and encoding and other back-office documentations.

Test your process and reevaluate

Just like any result that needs validation, your company must do simple test runs to assess the effectiveness of your new process. Take this time to monitor new implementations and compare them with the previous ones through the quality of output results.


Re-engineered processes can bring the best out of your business 

Evaluate all parts of the business process and its contribution to the success of your operations. Solutions and processes that are well thought out for the benefit of the stakeholders, the enterprise, and the end-users can reap different advantages and create more opportunities for revenue and business growth. Here’s why you should look into process re-engineering and how it delivers upscale for your business.

  • Stay ahead of the game and lead the industry through innovative solutions. This allows you to be two steps ahead of your competitors and establish a trend in your industry rather than following along. 
  • Save more on expenditures especially when it comes to bulky processes like traditional means such as hard copy documentation, which may require top-up cost for physical storage vs. cloud storage that is more flexible when it comes to protection, security, and risk mitigation.
  • Boost the viability of your company by implementing only the processes that help your business towards success in growth, customer reach expansion, and revenue generation.
  • Protect your business by mitigating risks. With an effective business process, you can forecast any potential threats or downward trends and prepare for them ahead of time.
  • Improve mobility and gain access to your business operations from any location, at any time of the day. This is beneficial especially with the help of automated technologies that can help you oversee your processes remotely.



Transform your business goals into reality. Dive deeper to the core of operational processes to identify the parts that require improvement.   increases overall productivity and keeps the concentration of the company on core objectives in check.

If you are considering re-engineering your business processes and looking for experts to support your needs, Offshore Business Processing (OBP) is well equipped with operational resources such as cutting-edge solutions, and outstanding talents with various expertise, including Process Re-engineering to help you out!

Schedule a call with OBP today to discover solutions for your business requirements and discuss your options.


Subscribe to our Newsletter

Get all our latest news, updates and exclusive offers delivered straight to your inbox.

Data Privacy Policy

Offshore Business Processing values, and respects the Privacy Rights of our Clients, Client's Customer, Business Partners, Contractors, Personnel, and other identifiable individuals or collectively "Individuals".

We are committed to protecting the privacy and confidentiality of Personal Data through adherence to our Data Privacy Principles and the implementation of reasonable and appropriate security measures to ensure fair, appropriate, and lawful processing.

Background and Scope

Offshore Business Processing as a global service provider goes beyond the borders of the residing countries. The global market requires not only the availability of communication, technology, and information systems but also the integrity and confidentiality of processing information including the Personal Data of Individuals that can be reasonably be determined from the information available.

This Data Privacy Policy sets the principles which emphasize the Offshore Business Processing's standard practices for the processing of Personal Data of Individuals. This Policy applies to all personnel and accredited 3rd party service providers who must act consistently with the principles contained in the policy. Domestic and industry-specific privacy statutory laws and regulations shall take precedence over this policy, to the extent applicable within the confines of conflicts of law principles.

Privacy Notice

This privacy notice describes the privacy practices for This applies to the Personal Information collected by this website. It will notify the user of the following:

  • What personally identifiable information is collected from the user through the website, how it is used, and with whom it may be shared.
  • What choices are available to you regarding the use of your data.
  • The security measures in place to protect against the misuse of information.

How the user can correct any inaccuracies in the information.

Policy Changes on Websites

Any changes to our Data Privacy Policy and Privacy Notice will be made available on our website. If there are changes to how we treat our users' Personal Information, we will notify them via email or put a notification on our website.

The Personal Information/Data we hold about the users must be accurate and up to date. It is the responsibility of the users to ensure that Offshore Business Processing has up-to-date and accurate Personal Information and an active email address for your website update subscription.

What is Personal Information

Personal Information is any information whether recorded in a material form or not, from which the identity of an individual is apparent or can be reasonably and directly ascertained by the entity holding the information or when put together with other information would directly and certainly identify an individual.

Personal Information we collect on our website is First and Last Name, Email Address, Phone Number, and Company through our "contact us" page.

How and Why Do we Collect It?

Aside from our website, we obtain Personal Information in many ways including interviews, correspondence, by telephone and facsimile, by email, from your website, from media or publications, from social media, from other publicly available sources, from our website cookies, and third parties.

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients, and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing or marketing lists at any time by contacting us in writing.

When you visit our website,, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Click here to know more about our Cookies Policy. Additionally, as you browse the Site, we collect information about our web pages that you view, what websites or search terms referred you to the Site and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information".

This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.


Your Personal Information may be disclosed in some circumstances including the following:

  • Third parties where you consent to the use or disclosure; and
  • Where required or authorized by law.

Retention and Security Measures

Only authorized personnel has access to Personal Data and will be retained and disposed of in accordance with Offshore Business Processing's retention and disposal policies, guidelines, and applicable laws and regulations.

Offshore Business Processing implements appropriate and reasonable Technical, Organizations, and Physical Security Measures throughout the Data Life Cycle of the Personal Data that is collected. This involves preventing or at least reducing the probability of unauthorized/inappropriate access to data, or the unlawful use, disclosure, modification, and deletion to protect its confidentiality, integrity, and availability.

Quality of Personal Data and Access

It is important that Offshore Business Processing holds accurate, complete, and up-to-date Personal Data of identified Individuals. It is the responsibility of the Individuals to ensure that collected Personal Data is accurate, complete, and up-to-date. If the Individuals find that the Personal Data is outdated and inaccurate, they should advise Offshore Business Processing as soon as practicable so an update on records can be done and continued quality services will be provided.

Individuals may access, update and or correct the Personal Data by sending a letter of request subject to the approval of the management. Offshore Business Processing will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Data. To protect your Personal Data, we may require identification from you before releasing the requested information.

Contacting DPO

For questions and/or concerns regarding this Data Privacy Policy, use of your Personal Data, or your rights in relation to the Data Privacy Act of 2012, you may contact the Data Privacy Office in the following contact details:

Data Protection Officer
Contact number: (+632) 7502-6411

Copyright © 2024 Offshore Business Processing Pty Ltd
All Rights Reserved