Achieving growth without increasing overhead has long been a challenge for many freight forwarders. Outsourcing has emerged as an effective solution to this issue. Recent data shows that each year, approximately 300,000 jobs are outsourced in the United States, contributing to a global outsourcing market projected to reach nearly $638.65 billion by 2026.

Industries such as freight forwarding have adopted growth strategies that are both cost-effective and comprehensive. Business Process Outsourcing (BPO) companies have become the standard for efficient scaling, and with good reason. In this article, we will explore the advantages of outsourcing and how these benefits translate into measurable results.
Choosing between local hiring and offshoring is like deciding whether to fill ice trays by hand or invest in an automatic ice maker. Both will give you ice, but if you need a steady and scalable supply, the latter is the clear choice. Here are just a few key differences:
When you invest in global offshore teams, you’re not just hiring the right people. You’re putting the right systems in place to help them grow and succeed over time. Speed goes beyond quickly getting a task done. It’s also how quickly your team can reach a high level of expertise and knowledge.
Local hiring continues to become more costly, and the return on investment is often diminished by the additional effort and rework you need to manage on your own. Offshoring brings in specialists who can guide you through each step more efficiently and reliably, offering access to proven processes and industry best practices.
Offshoring offers a range of benefits, including stronger quality controls. With local hiring, high costs often force teams to overlook this crucial aspect, which can lead to staff overload and greater risk of errors. Local teams are often stretched thin and required to take on additional responsibilities without adequate support.

Now that we’ve covered the general comparisons, let’s look at how these differences play out in the real world. BPO logistics scaling requires both structure and adaptability.
Here are some practical examples:
OBP manages every layer of operations, from HR and training to IT support, compliance, and more. Taking a collaborative approach by partnering with a trusted offshore provider keeps forwarders informed and in control, without the burden of directly managing the offshore team.
Offshoring does not have to be an overwhelming, all-or-nothing commitment. OBP recommends starting with a small team, allowing you to test the process and determine how the services best fit your business needs.
Seasonality impacts freight forwarding volumes, and industry changes, whether regulatory or financial, are constant. Offshoring gives you the flexibility to scale your operations up or down, offering tailored solutions for businesses of any size.
Another important element of scaling is ensuring your business has solid foundations. This means having well-defined, standardized processes that can be repeated consistently, making growth more manageable and sustainable.
One of our clients highlights the value of this approach in her testimonial below:
In summary, offshore staffing provides more advantages than many forwarders realize. Achieving scalable growth with minimal overhead requires a complete system that keeps your teams running smoothly. Over time, this model reduces costs and frees up valuable resources that might otherwise be tied up with local hires.
If you’re ready to explore these growth strategies, contact us and meet OBP’s freight forwarding experts. With 62 CargoWise Certified Professionals holding the highest level of accreditation, 92 Certified Specialists, and 238 Certified Operators, OBP has the expertise to guide you on your journey to logistics success.
For more insights like these, subscribe to OBP’s newsletter and have the latest updates delivered directly to your inbox!
Get all our latest news, updates and exclusive offers delivered straight to your inbox.
Get all our latest news, updates and exclusive offers delivered straight to your inbox.
Get all our latest news, updates and exclusive offers delivered straight to your inbox.
Get all the latest CargoWise updates by subscribing to OBP's official newsletter.
Offshore Business Processing values, and respects the Privacy Rights of our Clients, Client's Customer, Business Partners, Contractors, Personnel, and other identifiable individuals or collectively "Individuals".
We are committed to protecting the privacy and confidentiality of Personal Data through adherence to our Data Privacy Principles and the implementation of reasonable and appropriate security measures to ensure fair, appropriate, and lawful processing.
Offshore Business Processing as a global service provider goes beyond the borders of the residing countries. The global market requires not only the availability of communication, technology, and information systems but also the integrity and confidentiality of processing information including the Personal Data of Individuals that can be reasonably be determined from the information available.
This Data Privacy Policy sets the principles which emphasize the Offshore Business Processing's standard practices for the processing of Personal Data of Individuals. This Policy applies to all personnel and accredited 3rd party service providers who must act consistently with the principles contained in the policy. Domestic and industry-specific privacy statutory laws and regulations shall take precedence over this policy, to the extent applicable within the confines of conflicts of law principles.
This privacy notice describes the privacy practices for www.offshorebusinessprocessing.com. This applies to the Personal Information collected by this website. It will notify the user of the following:
How the user can correct any inaccuracies in the information.
Any changes to our Data Privacy Policy and Privacy Notice will be made available on our website. If there are changes to how we treat our users' Personal Information, we will notify them via email or put a notification on our website.
The Personal Information/Data we hold about the users must be accurate and up to date. It is the responsibility of the users to ensure that Offshore Business Processing has up-to-date and accurate Personal Information and an active email address for your website update subscription.
Personal Information is any information whether recorded in a material form or not, from which the identity of an individual is apparent or can be reasonably and directly ascertained by the entity holding the information or when put together with other information would directly and certainly identify an individual.
Personal Information we collect on our website is First and Last Name, Email Address, Phone Number, and Company through our "contact us" page.
Aside from our website, we obtain Personal Information in many ways including interviews, correspondence, by telephone and facsimile, by email, from your website, from media or publications, from social media, from other publicly available sources, from our website cookies, and third parties.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients, and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing or marketing lists at any time by contacting us in writing.
When you visit our website, www.offshorebusinessprocessing.com, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Click here to know more about our Cookies Policy. Additionally, as you browse the Site, we collect information about our web pages that you view, what websites or search terms referred you to the Site and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information".
This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
Your Personal Information may be disclosed in some circumstances including the following:
Only authorized personnel has access to Personal Data and will be retained and disposed of in accordance with Offshore Business Processing's retention and disposal policies, guidelines, and applicable laws and regulations.
Offshore Business Processing implements appropriate and reasonable Technical, Organizations, and Physical Security Measures throughout the Data Life Cycle of the Personal Data that is collected. This involves preventing or at least reducing the probability of unauthorized/inappropriate access to data, or the unlawful use, disclosure, modification, and deletion to protect its confidentiality, integrity, and availability.
It is important that Offshore Business Processing holds accurate, complete, and up-to-date Personal Data of identified Individuals. It is the responsibility of the Individuals to ensure that collected Personal Data is accurate, complete, and up-to-date. If the Individuals find that the Personal Data is outdated and inaccurate, they should advise Offshore Business Processing as soon as practicable so an update on records can be done and continued quality services will be provided.
Individuals may access, update and or correct the Personal Data by sending a letter of request subject to the approval of the management. Offshore Business Processing will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Data. To protect your Personal Data, we may require identification from you before releasing the requested information.
For questions and/or concerns regarding this Data Privacy Policy, use of your Personal Data, or your rights in relation to the Data Privacy Act of 2012, you may contact the Data Privacy Office in the following contact details:
Data Protection Officer
Email: dpo@offshorebusinessprocessing.com
Contact number: (+632) 7502-6411
Get all our latest news, updates and exclusive offers delivered straight to your inbox.
Get all our latest news, updates and exclusive offers delivered straight to your inbox.
Get all our latest news, updates and exclusive offers delivered straight to your inbox.
Get all the latest CargoWise updates by subscribing to OBP's official newsletter.