Why U.S. Freight Companies Are Turning to Offshore Teams

 Last Updated: Jul 30, 2025  |    MIN READ

Beyond Tariffs: Why U.S. Freight Companies Are Turning to Offshore Teams

In a complex system like freight forwarding, operational issues and bottlenecks compel companies to respond quickly and carefully. Given the critical role these services play in global trade and supply chains, it is essential to maintain continuity while continuously improving efficiency and reliability.

But how can freight companies remain agile when facing uncertain factors like tariffs? In this article, we explore why many are turning to offshoring not just as a strategic response to rising tariffs, but as a long-term solution for operational resilience.

Tariffs as One Aspect of a Broader Context

Tariffs as One Aspect of a Broader Context

Tariffs have highlighted deeper operational issues within the freight industry: rigid, manual, and slow processes that hinder agility. But tariffs are just one piece of a much larger puzzle.

Freight companies also struggle with labor shortages, rising fuel costs, and inflation. In this environment, targeted fixes aren’t enough. Broader, more adaptable strategies are essential. Geopolitical disruptions (whether tariffs, shifting policies, or global crises) are recurring realities. Forward-thinking companies don’t just wait for conditions to improve. They adjust accordingly and evolve beyond them.

Offshoring for Skilled Labor at Lower Costs

Offshoring for Skilled Labor at Lower Costs

With that in mind, offshoring offers a comprehensive response to today’s challenges. Offshore teams not only address current operational issues but also help companies manage and reduce expenses. By lowering operational costs, offshoring can help companies partially offset the financial burden of tariffs and maintain profitability despite trade-related disruptions.

One of the major advantages of offshoring is gaining access to a large pool of skilled professionals without breaking the bank. Here are some reasons why it offers a better talent pool:

Lower Cost of Living

Lower Cost of Living

When offshoring to countries like the Philippines, employers can offer competitive salaries due to the lower local cost of living. This creates a win-win situation for both sides.

Thriving BPO Culture

Thriving BPO Culture

In countries such as the Philippines, there is a strong business process outsourcing (BPO) culture. In fact, the government actively supports the industry, recognizing it as a vital contributor to economic success.

Strong English Proficiency

Strong English Proficiency

Many professionals in BPO-embracing countries possess strong English skills, as the language is widely used not only in education but also in daily communication and professional settings.

Culturally Fit

Culturally Fit

Besides language, Western culture is also widely embraced in countries like the Philippines. This cultural alignment makes it easier to integrate offshore talent and foreign clients’ collaboration.

See also: How Offshore Business Processing Meets Your Unique Business Needs Why Offshoring is a Strategic Move, Not Just a Cost-Saving Tactic

 

Where to Start Offshoring Operations

So, how does it work? Generally, the process follows a structure that begins with consultation and planning. This is followed by hiring and training team members who are tailor-fit to the client’s specific requirements. Implementation then takes place under the supervision of experienced management and team leads.

But before jumping in, here are a few important factors to consider:

Speciality

Speciality

It’s worth considering an offshore partner that specializes in your specific industry, like Freight Forwarding and Logistics. For instance, OBP specializes in freight solutions, making it a smart choice when looking for reliable experts in the field.

Credibility

Credibility

It goes without saying that credibility is crucial when working on wide-scale projects in freight. One of the most important indicators of credibility is client testimonials and commendations that vouch for a provider’s expertise.

Scalability

Scalability

This is not just about solving problems. Offshoring offers a huge advantage when it comes to building a long-term partnership that keeps your operations secure and efficient. Working with compatible people pays off in the long run.

See also: 6 Key Traits to Look For in a Freight Forwarding Partner

Go Beyond with Offshore Business Processing

In summary, forward-thinking companies face tariff uncertainty with strategic solutions like offshoring that make them stronger, faster, and more cost-efficient. To learn more about how building your offshore team goes beyond simply reducing tariff-related costs, contact us for a free consultation! Let us help you streamline and scale your operations.

For more helpful information and insights, subscribe to OBP’s Official Newsletter.

Sign up

Subscribe to our Newsletter

Get all our latest news, updates and exclusive offers delivered straight to your inbox.

Get all our latest news, updates and exclusive offers delivered straight to your inbox.

Get all our latest news, updates and exclusive offers delivered straight to your inbox.

Get all the latest CargoWise updates by subscribing to OBP's official newsletter.

Data Privacy Policy

Offshore Business Processing values, and respects the Privacy Rights of our Clients, Client's Customer, Business Partners, Contractors, Personnel, and other identifiable individuals or collectively "Individuals".

We are committed to protecting the privacy and confidentiality of Personal Data through adherence to our Data Privacy Principles and the implementation of reasonable and appropriate security measures to ensure fair, appropriate, and lawful processing.

Background and Scope

Offshore Business Processing as a global service provider goes beyond the borders of the residing countries. The global market requires not only the availability of communication, technology, and information systems but also the integrity and confidentiality of processing information including the Personal Data of Individuals that can be reasonably be determined from the information available.

This Data Privacy Policy sets the principles which emphasize the Offshore Business Processing's standard practices for the processing of Personal Data of Individuals. This Policy applies to all personnel and accredited 3rd party service providers who must act consistently with the principles contained in the policy. Domestic and industry-specific privacy statutory laws and regulations shall take precedence over this policy, to the extent applicable within the confines of conflicts of law principles.

Privacy Notice

This privacy notice describes the privacy practices for www.offshorebusinessprocessing.com. This applies to the Personal Information collected by this website. It will notify the user of the following:

  • What personally identifiable information is collected from the user through the website, how it is used, and with whom it may be shared.
  • What choices are available to you regarding the use of your data.
  • The security measures in place to protect against the misuse of information.

How the user can correct any inaccuracies in the information.

Policy Changes on Websites

Any changes to our Data Privacy Policy and Privacy Notice will be made available on our website. If there are changes to how we treat our users' Personal Information, we will notify them via email or put a notification on our website.

The Personal Information/Data we hold about the users must be accurate and up to date. It is the responsibility of the users to ensure that Offshore Business Processing has up-to-date and accurate Personal Information and an active email address for your website update subscription.

What is Personal Information

Personal Information is any information whether recorded in a material form or not, from which the identity of an individual is apparent or can be reasonably and directly ascertained by the entity holding the information or when put together with other information would directly and certainly identify an individual.

Personal Information we collect on our website is First and Last Name, Email Address, Phone Number, and Company through our "contact us" page.

How and Why Do we Collect It?

Aside from our website, we obtain Personal Information in many ways including interviews, correspondence, by telephone and facsimile, by email, from your website, from media or publications, from social media, from other publicly available sources, from our website cookies, and third parties.

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients, and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing or marketing lists at any time by contacting us in writing.

When you visit our website, www.offshorebusinessprocessing.com, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Click here to know more about our Cookies Policy. Additionally, as you browse the Site, we collect information about our web pages that you view, what websites or search terms referred you to the Site and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information".

This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

Disclosure

Your Personal Information may be disclosed in some circumstances including the following:

  • Third parties where you consent to the use or disclosure; and
  • Where required or authorized by law.

Retention and Security Measures

Only authorized personnel has access to Personal Data and will be retained and disposed of in accordance with Offshore Business Processing's retention and disposal policies, guidelines, and applicable laws and regulations.

Offshore Business Processing implements appropriate and reasonable Technical, Organizations, and Physical Security Measures throughout the Data Life Cycle of the Personal Data that is collected. This involves preventing or at least reducing the probability of unauthorized/inappropriate access to data, or the unlawful use, disclosure, modification, and deletion to protect its confidentiality, integrity, and availability.

Quality of Personal Data and Access

It is important that Offshore Business Processing holds accurate, complete, and up-to-date Personal Data of identified Individuals. It is the responsibility of the Individuals to ensure that collected Personal Data is accurate, complete, and up-to-date. If the Individuals find that the Personal Data is outdated and inaccurate, they should advise Offshore Business Processing as soon as practicable so an update on records can be done and continued quality services will be provided.

Individuals may access, update and or correct the Personal Data by sending a letter of request subject to the approval of the management. Offshore Business Processing will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Data. To protect your Personal Data, we may require identification from you before releasing the requested information.

Contacting DPO

For questions and/or concerns regarding this Data Privacy Policy, use of your Personal Data, or your rights in relation to the Data Privacy Act of 2012, you may contact the Data Privacy Office in the following contact details:

Data Protection Officer
Email: dpo@offshorebusinessprocessing.com
Contact number: (+632) 7502-6411


Copyright © 2025 Offshore Business Processing Pty Ltd
All Rights Reserved