How to tell if your business requires process re-engineering?

When a business is on the move, stakeholders often overlook certain parts of its processes unintentionally. This is probably due to the heavy demands and workload that the organization encounters over time. Landing constantly in the same situation calls for an assessment of pain points, how to address them, and monitor the effectiveness of the solutions implemented. If your business is currently experiencing this, it is time to look into your operational processes. Streamlining business procedures has been proven to boost efficiency dramatically as a firm’s staff are freed up more time to focus on strategic projects or higher value tasks.

Let us share with you six (6) signs that your company is most likely ready to revisit its business processes.

6 Signs That Your Business Operations Needs to Be Reevaluated

1. Your access database is becoming difficult to use

When your very own database gets confusing and a nuisance to utilize rather than being an easy-access information provider, it’s time to rethink how data is encoded and organize them accordingly for seamless transactions. This will contribute to making important business decisions lighter or look into opportunities that you may have missed out on better.

2. You rely on manual or traditional tools for your documents & important tasks

Almost everything nowadays migrates to the digital space, so don’t let your business get left behind! Dependence on traditional procedures for document keeping like hard copies or even electronic yet manual and outdated tools such as spreadsheets can lead to a copious amount of processing time to prepare necessary files and information. Resolve this tedious task through the use of automated tools that can help enhance your staff productivity, and improve your operations with collaborative functions.

3. Your team performs manual data entry across critical business systems

When high-value business transactions are done manually, their end-output is more likely to become inaccurate due to the high probability of human error along the process. This is one of the factors that every business leader must take into consideration as tasks like consolidation of financial statements, structuring of standard operating procedures, and many more are important references for business decisions.

4. You need to replace a software program

Changing the software program that your business is most reliant on is not as simple as updating applications on your mobile phone. It has to be done in consideration of all the departments and their tasks that will be affected by the downtime. However, while it may heavily impact different stakeholders, the upgrade will be worth it and your staff and the company will definitely reap the benefits of process efficiency and saved productivity for core business concerns.

5. You have systems that need synchronization

When your task involves more than one program to process but reporting from both programs are not in sync, and that’s where your staff exerts time to manually coordinate the task progress, then it is time to address and improve this. Manual processing can become detrimental for your operational staff as they can overlook important details or chances are, it will lead to miscommunication in the final output – which will then require more time to go back and forth fixing than accomplishing.

6. Employees and Customers complain repeatedly about the same issues

When customers or key players in your organization constantly raise the same challenges or issues that get in the way of progressing projects, this is an important indicator that the matter needs to be addressed with urgency. When the issue is left hanging for a while, it may affect the entire system - or worse, it can fall apart, making you lose revenues and spend more trying to resolve the issues along with the collateral damages they can cause.

An Effective Operational Process and How It Works for You

It’s more than just setting guidelines and standard operational procedures. It’s analyzing what solutions and processes your business need to provide better services for both your employees and your end customers. One may wonder what the key elements are to verify that this solution is the right fit for the requirements of their business? Look into these factors if the realignment of your business processes is in consideration.

Identify what is working and what is no longer serving its purpose for your business

Take this as your first step in reorganizing your process flow. Dissect every part to pinpoint what contributes to achieving accurate results quickly and what causes delays or inefficiency. This will credit improvement on keeping your focus on reaching your business goals.

Set your baseline and your goals

Start working on a sturdy foothold. Set realistic goals that are achievable for your organization with what resources are available. This will help align your team on the transition and get them on the same page to reach your target.

Leverage your team and build a roadmap for success

Taking your workforce into consideration can be very helpful in creating a roadmap towards business success. Discuss your plan with them and review their feedback or suggestions to factor in more ideas that will shapeshift your processes to efficiency. Building an effective business process is a team effort and your staffs’ inputs can paint you a clear picture of the process implementation challenges that need to be resolved while they manage them on a day-to-day basis.

Look for opportunities to automate

Consider a sustainable solution when the opportunity arises. Automation allows our operations to work faster and produce better results. Various automation tools have become widely available for businesses and are used for different repetitive but mandatory tasks such as data management and encoding and other back-office documentations.

Test your process and reevaluate

Just like any result that needs validation, your company must do simple test runs to assess the effectiveness of your new process. Take this time to monitor new implementations and compare them with the previous ones through the quality of output results.

Re-engineered processes can bring the best out of your business 

Evaluate all parts of the business process and its contribution to the success of your operations. Solutions and processes that are well thought out for the benefit of the stakeholders, the enterprise, and the end-users can reap different advantages and create more opportunities for revenue and business growth. Here’s why you should look into process re-engineering and how it delivers upscale for your business.

• Stay ahead of the game and lead the industry through innovative solutions. This allows you to be two steps ahead of your competitors and establish a trend in your industry rather than following along. 

• Save more on expenditures especially when it comes to bulky processes like traditional means such as hard copy documentation, which may require top-up cost for physical storage vs. cloud storage that is more flexible when it comes to protection, security, and risk mitigation.

• Boost the viability of your company by implementing only the processes that help your business towards success in growth, customer reach expansion, and revenue generation.

• Protect your business by mitigating risks. With an effective business process, you can forecast any potential threats or downward trends and prepare for them ahead of time.
• Improve mobility and gain access to your business operations from any location, at any time of the day. This is beneficial especially with the help of automated technologies that can help you oversee your processes remotely.

Transform your business goals into reality. Dive deeper to the core of operational processes to identify the parts that require improvement.   increases overall productivity and keeps the concentration of the company on core objectives in check.

If you are considering re-engineering your business processes and looking for experts to support your needs, Offshore Business Processing (OBP) is well equipped with operational resources such as cutting-edge solutions, and outstanding talents with various expertise, including Process Re-engineering to help you out!

Schedule a call with OBP today to discover solutions for your business requirements and discuss your options.