OBP takes offshoring to the next level by launching OBP Enterprise Hub

Think of the OBP Enterprise Hub as your regional offshore team supporting your customers and operations globally 24/7. We understand that every business supports its customers in different ways. We will take time to understand how you manage and deliver services to your customers while leveraging an abundant talent eco-system of highly skilled professionals to build your regional hub. 

Whether you want a team of account managers retaining/servicing your lower value accounts, doing quotations for your sales team, providing project management, service delivery, billing specialists, gathering customer insights or analysing data then the OBP Enterprise Hub is the place you can grow a regional presence in Asia or even globally with minimal capex investment. 

The OBP Enterprise Hub is composed of specialists and managers that offers a range of enterprise-level business solutions which cover high-value tasks such as the following:

• Business Development Specialists - acquiring and developing new business in the region
• Account Managers - managing growth and retention of your existing accounts through phone-based account management
• Insides Sales Specialists - supporting your key clients through quoting, administration, proposal building for your busy BDM’s
• Solution Specialists - providing technical or deep domain pre-sales support
• Digital / Social Media Marketing Specialists - helping you grow your online brand
• Executive Assistants - dedicated business support for your senior executives who are on the move
• Quality Analysts - provide quality metric analysis on compliance scores, CSAT/Customer Satisfaction, first call resolution, and other quality performance measures
• Credit Management Support - providing debt collection, payment plans, and recoveries

The Philippines is now considered to be the high-growth location for outsourcing for years to come. In today’s world, 24/7 support is considered to be a critical business function for many multinational organizations operating in different time zones. To succeed in today’s world, companies need a tribe of people fiercely devoted to achieving the company’s business goals. Having a centralized team is of paramount importance to the ongoing performance of your business. 

In terms of work quality and managerial control, OBP can deliver these according to the company’s set standards. OBP Enterprise Hub proudly partners with global companies by providing affordable and scalable services that facilitate company growth. By engaging a team of qualified professionals who have experience working for global companies, you could dramatically improve your operational efficiency at scale and deliver a consistent customer experience to your clients across the globe.

For more information about the OBP Enterprise Hub, visit our website at www.offshorebusinessprocessing.com/enterprise-hub or call us at +613 9975 7040.