In this episode, we explore how Offshore Business Processing ensures offshored data is handled safely amidst shifting laws and regulations across countries. For the first time, we welcome two special guests: Dannie, Compliance Officer, and Carlo, IT Security Officer at OBP!
Accountability by the Book
The Data and Compliance team at OBP emphasizes throughout the episode strict adherence to a defined set of rules and standards rather than improvising as they go or taking unnecessary shortcuts.
Data Privacy in Harmony
The laws of both the offshore country and the client’s home country must work in harmony. According to Carlo, “They need to review the laws of both countries to meet their level of expectation.” Dannie adds, “That is if there are requirements that our clients are requiring.”
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Beyond Compliance
Laws are just the baseline, because data privacy isn’t just about legal compliance. It’s about concrete standards and practices. Dannie explains, “Some don’t offshore to companies that aren’t certified.” Carlo agrees by saying, “Consider the certifications to qualify the offshoring providers.”
Secure, Controlled Environment
OBP’s 100% on-site workforce ensures the highest standards of client data security and confidentiality. As Carlo warns, “Work-from-home has more risks since people are working outside our controlled environment. They could have an unsecured home internet connection, or they could risk exposure from personal devices.”
Risks Managed by Design
Risks are intentionally addressed upfront. Carlo emphasizes, “There’s institutions and frameworks that already recognize and practice how to do it safely.” Dannie seconds this, saying, “During the project plan or kick off meeting, all requirements pertaining to data protection should be identified.”
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