Data Privacy Policy

Offshore Business Processing values, and respects the Privacy Rights of our Clients, Client's Customer, Business Partners, Contractors, Personnel, and other identifiable individuals or collectively "Individuals".

We are committed to protecting the privacy and confidentiality of Personal Data through adherence to our Data Privacy Principles and the implementation of reasonable and appropriate security measures to ensure fair, appropriate, and lawful processing.

Background and Scope

Offshore Business Processing as a global service provider goes beyond the borders of the residing countries. The global market requires not only the availability of communication, technology, and information systems but also the integrity and confidentiality of processing information including the Personal Data of Individuals that can be reasonably be determined from the information available.

This Data Privacy Policy sets the principles which emphasize the Offshore Business Processing's standard practices for the processing of Personal Data of Individuals. This Policy applies to all personnel and accredited 3rd party service providers who must act consistently with the principles contained in the policy. Domestic and industry-specific privacy statutory laws and regulations shall take precedence over this policy, to the extent applicable within the confines of conflicts of law principles.

Privacy Notice

This privacy notice describes the privacy practices for www.offshorebusinessprocessing.com. This applies to the Personal Information collected by this website. It will notify the user of the following:

How the user can correct any inaccuracies in the information.

Policy Changes on Websites

Any changes to our Data Privacy Policy and Privacy Notice will be made available on our website. If there are changes to how we treat our users' Personal Information, we will notify them via email or put a notification on our website.

The Personal Information/Data we hold about the users must be accurate and up to date. It is the responsibility of the users to ensure that Offshore Business Processing has up-to-date and accurate Personal Information and an active email address for your website update subscription.

What is Personal Information

Personal Information is any information whether recorded in a material form or not, from which the identity of an individual is apparent or can be reasonably and directly ascertained by the entity holding the information or when put together with other information would directly and certainly identify an individual.

Personal Information we collect on our website is First and Last Name, Email Address, Phone Number, and Company through our "contact us" page.

How and Why Do we Collect It?

Aside from our website, we obtain Personal Information in many ways including interviews, correspondence, by telephone and facsimile, by email, from your website, from media or publications, from social media, from other publicly available sources, from our website cookies, and third parties.

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients, and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing or marketing lists at any time by contacting us in writing.

When you visit our website, www.offshorebusinessprocessing.com, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Click here to know more about our Cookies Policy. Additionally, as you browse the Site, we collect information about our web pages that you view, what websites or search terms referred you to the Site and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information".

This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

Disclosure

Your Personal Information may be disclosed in some circumstances including the following:

Retention and Security Measures

Only authorized personnel has access to Personal Data and will be retained and disposed of in accordance with Offshore Business Processing's retention and disposal policies, guidelines, and applicable laws and regulations.

Offshore Business Processing implements appropriate and reasonable Technical, Organizations, and Physical Security Measures throughout the Data Life Cycle of the Personal Data that is collected. This involves preventing or at least reducing the probability of unauthorized/inappropriate access to data, or the unlawful use, disclosure, modification, and deletion to protect its confidentiality, integrity, and availability.

Quality of Personal Data and Access

It is important that Offshore Business Processing holds accurate, complete, and up-to-date Personal Data of identified Individuals. It is the responsibility of the Individuals to ensure that collected Personal Data is accurate, complete, and up-to-date. If the Individuals find that the Personal Data is outdated and inaccurate, they should advise Offshore Business Processing as soon as practicable so an update on records can be done and continued quality services will be provided.

Individuals may access, update and or correct the Personal Data by sending a letter of request subject to the approval of the management. Offshore Business Processing will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Data. To protect your Personal Data, we may require identification from you before releasing the requested information.

Contacting DPO

For questions and/or concerns regarding this Data Privacy Policy, use of your Personal Data, or your rights in relation to the Data Privacy Act of 2012, you may contact the Data Privacy Office in the following contact details:

Data Protection Officer
Email: dpo@offshorebusinessprocessing.com
Contact number: (+632) 7502-6411

Exploring OBP's Company Culture

Ensuring a healthy and happy working environment is one of the crucial factors that a leader wants to incorporate into their company.

In the newest episode of OBP Connect, Cheska sat down with the HR Manager, Ms. Mayeth, to share with us the good working practices of our company that make employees stay and refer a friend, family, or even colleague to be part of the integral team.

She shares key points on how OBP fully understands the checklist to have an engaging and productive set of professionals working on its grounds.

Sense Of Belongingness and Connection

In this particular episode, Cheska asked Ms. Mayeth how employees in OBP feel a sense of belonging and connection, "We prioritize open communication and transparency at OBP, which helps our employees feel like they are part of the team. We also encourage collaboration and teamwork, and we make sure that all employees have a voice and the opportunity to provide feedback."

She also discussed how OBP keeps a reputable stand in taking care of its people and its credibility and giving quality services to its clients.

Prioritizing Good Company Culture

Ms. Mayeth said that OBP values a reliable stand for employee welfare and development, "Our company culture prioritizes integrity, excellence, teamwork, and respect. We communicate these values through regular training sessions, employee engagement programs, and leading by example. We also reinforce these values through recognition programs and performance reviews."

Investments On People

Ms. Mayeth believes that " Investing in our employees' well-being and fostering a sense of community is crucial to our success as a company. To this end, we have implemented various initiatives, such as team-building events, employee wellness programs, and company activities. These initiatives are design to promote collaboration, enhance morale, and provide personal and professional growth opportunities. We also value our employees' feedback and regularly hold general assemblies and employee surveys to gather their input and ideas. This feedback is critical to ensuring our initiatives are relevant, effective, and reflect our employees' needs and priorities. By prioritizing employee well-being and engagement, we create a work environment that is supportive, stimulating, and fulfilling, which translates into increased productivity, higher retention rates, and a more successful organization overall."

Actively Seek Feedback

Here at OBP, employees are engaged in developing and maintaining the company culture. She said, "At OBP, we understand the importance of employee involvement in shaping our company culture. We actively seek feedback from our team members through regular idea-gathering sessions and value their input and perspectives. In addition, we have established employee-led committees that focus on specific areas of our company culture, such as diversity and inclusion or employee engagement. These committees provide a platform for our employees to take ownership of important issues and drive meaningful organizational change. By involving our employees in developing our company culture, we create a sense of ownership, belonging, and empowerment that translates into a more engaged and motivated workforce. This approach improves our workplace culture and contributes to our overall success as a company."

Recognizes Employee Morale And Productivity

Regarding this aspect, Ms. Mayeth exclaimed, “Our company has an employee recognition program that enables team members to acknowledge and celebrate their peers' exceptional contributions. The introduction of this program has been a resounding success, with a significant positive impact on employee morale and productivity. By fostering a culture of appreciation and recognition, the program has created a work environment where team members feel valued, supported, and motivated to excel. This boosts employee satisfaction and enhances their overall performance and commitment to achieving the company's goals. Overall, the employee recognition program has proven to be a valuable tool for promoting a positive workplace culture and driving organizational success.”

She added, "We recognize the importance of a solid and consistent company culture. We embed our core values and mission statement into our policies and procedures to achieve this. It ensures that our team members are aware of the reminders of what we stand for and what we are striving to achieve.

In addition, we make sure that our hiring and onboarding processes align with our company culture. During the hiring process, we assess candidates for their skills, qualifications, and fit with our company culture. It includes behavioral-based interviews and reference checks to evaluate whether the candidate's values and work style align with ours.

For onboarding, we have a comprehensive program that covers our company culture, values, policies, and procedures. It includes training on our mission statement, core values, and expectations for behavior and conduct.

By embedding our values and mission statement into our policies and procedures and ensuring that our hiring and onboarding processes align with our company culture, we create a consistent and cohesive work environment that supports our team members in achieving their goals and contributes to our overall success."

Effective Leadership

Ms. Mayeth said, "Leadership is an essential component of cultivating and sustaining a healthy company culture. Effective leaders not only set the tone for the organization but also embody its values and principles. They serve as role models for their teams, providing guidance and encouragement as needed. Furthermore, they place a high priority on employee engagement and growth, recognizing that a company's success ultimately depends on the strength and well-being of its workforce. By prioritizing these key areas, leaders can foster a positive, supportive, and productive work environment that benefits everyone involved."

Open Communication And Transparency

She elaborates, "We encourage open communication and transparency, and we have a grievance procedure to address any conflicts or misunderstandings. We also ensure that all employees know our code of conduct and policies."

Impact Of Strong Company Culture

"A robust company culture can significantly enhance employee retention and recruitment efforts. Fostering a shared sense of belonging and purpose helps create a workplace where employees feel valued and motivated. Such an environment not only attracts job seekers seeking a positive work culture but also increases the likelihood of retaining existing employees who feel engaged and invested in their work. Ultimately, a strong company culture is a valuable asset that can positively impact the organization's overall performance and success." She explained.

Offshore Business Processing ensures employee feels an engaging workplace and is committed to investing in our people's welfare. We believe that they are the reason for our continuing success.

Subscribe to our podcast and contact us to learn more about our services.

Subscribe to our Podcast

It's completely free, and you'll be the first to know when a new episode drops.

Data Privacy Policy

Offshore Business Processing values, and respects the Privacy Rights of our Clients, Client's Customer, Business Partners, Contractors, Personnel, and other identifiable individuals or collectively "Individuals".

We are committed to protecting the privacy and confidentiality of Personal Data through adherence to our Data Privacy Principles and the implementation of reasonable and appropriate security measures to ensure fair, appropriate, and lawful processing.

Background and Scope

Offshore Business Processing as a global service provider goes beyond the borders of the residing countries. The global market requires not only the availability of communication, technology, and information systems but also the integrity and confidentiality of processing information including the Personal Data of Individuals that can be reasonably be determined from the information available.

This Data Privacy Policy sets the principles which emphasize the Offshore Business Processing's standard practices for the processing of Personal Data of Individuals. This Policy applies to all personnel and accredited 3rd party service providers who must act consistently with the principles contained in the policy. Domestic and industry-specific privacy statutory laws and regulations shall take precedence over this policy, to the extent applicable within the confines of conflicts of law principles.

Privacy Notice

This privacy notice describes the privacy practices for www.offshorebusinessprocessing.com. This applies to the Personal Information collected by this website. It will notify the user of the following:

  • What personally identifiable information is collected from the user through the website, how it is used, and with whom it may be shared.
  • What choices are available to you regarding the use of your data.
  • The security measures in place to protect against the misuse of information.

How the user can correct any inaccuracies in the information.

Policy Changes on Websites

Any changes to our Data Privacy Policy and Privacy Notice will be made available on our website. If there are changes to how we treat our users' Personal Information, we will notify them via email or put a notification on our website.

The Personal Information/Data we hold about the users must be accurate and up to date. It is the responsibility of the users to ensure that Offshore Business Processing has up-to-date and accurate Personal Information and an active email address for your website update subscription.

What is Personal Information

Personal Information is any information whether recorded in a material form or not, from which the identity of an individual is apparent or can be reasonably and directly ascertained by the entity holding the information or when put together with other information would directly and certainly identify an individual.

Personal Information we collect on our website is First and Last Name, Email Address, Phone Number, and Company through our "contact us" page.

How and Why Do we Collect It?

Aside from our website, we obtain Personal Information in many ways including interviews, correspondence, by telephone and facsimile, by email, from your website, from media or publications, from social media, from other publicly available sources, from our website cookies, and third parties.

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients, and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing or marketing lists at any time by contacting us in writing.

When you visit our website, www.offshorebusinessprocessing.com, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Click here to know more about our Cookies Policy. Additionally, as you browse the Site, we collect information about our web pages that you view, what websites or search terms referred you to the Site and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information".

This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

Disclosure

Your Personal Information may be disclosed in some circumstances including the following:

  • Third parties where you consent to the use or disclosure; and
  • Where required or authorized by law.

Retention and Security Measures

Only authorized personnel has access to Personal Data and will be retained and disposed of in accordance with Offshore Business Processing's retention and disposal policies, guidelines, and applicable laws and regulations.

Offshore Business Processing implements appropriate and reasonable Technical, Organizations, and Physical Security Measures throughout the Data Life Cycle of the Personal Data that is collected. This involves preventing or at least reducing the probability of unauthorized/inappropriate access to data, or the unlawful use, disclosure, modification, and deletion to protect its confidentiality, integrity, and availability.

Quality of Personal Data and Access

It is important that Offshore Business Processing holds accurate, complete, and up-to-date Personal Data of identified Individuals. It is the responsibility of the Individuals to ensure that collected Personal Data is accurate, complete, and up-to-date. If the Individuals find that the Personal Data is outdated and inaccurate, they should advise Offshore Business Processing as soon as practicable so an update on records can be done and continued quality services will be provided.

Individuals may access, update and or correct the Personal Data by sending a letter of request subject to the approval of the management. Offshore Business Processing will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Data. To protect your Personal Data, we may require identification from you before releasing the requested information.

Contacting DPO

For questions and/or concerns regarding this Data Privacy Policy, use of your Personal Data, or your rights in relation to the Data Privacy Act of 2012, you may contact the Data Privacy Office in the following contact details:

Data Protection Officer
Email: dpo@offshorebusinessprocessing.com
Contact number: (+632) 7502-6411


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