Maximize the power of CargoWise for your Freight Forwarding Business

 Last Updated: Oct 14, 2022  |    MIN READ

Businesses these days thrive to be fast, simple, and effective. With freight forwarding being one of the most competitive businesses globally, tracking each task can be overwhelming. Oftentimes, these errors affect more than just meeting a deadline, as it could also have an impact on the business’ quality of service and revenue. More and more businesses are looking for effective solutions to resolve these kinds of issues as well as increase their productivity. 

This is why, with a global tool like CargoWise, businesses are enabled and equipped with a single-platform system that simplifies and streamlines all business processes into one simple setup. Large corporations and freight forwarding services have attested to the power and efficiency of CargoWise. 

Let’s look at some of the key features of CargoWise and how it can help your business improve productivity and increase customer retention. 


Be on top of your shipments and transactions, from the first step until the last, with CargoWise’s powerful single view tool. All the information you will need about how shipments are moving can all be located on one screen, including origin and destination, intermediate vessel and flight requirements, brokerage, invoicing, and costing. 

Here are some of the key features that freight forwarders can benefit from the platform: 

  • Web Tracking - Monitor the status of goods, orders, and shipments. You can also send automated alerts to customers and issue reports to help them meet key performance indicators.
  • Auto-Costing - Instantly apply multi-currency job charges using tariffs, special rates, and supplier costs stored in the system.
  • Automated Workflows - Configure workflows to trigger alerts, for example, if a container has been in a depot for too long and may incur demurrage fees.
  • Electronic Communication - Send data electronically to key stakeholders including customs and port authorities, airlines and shipping lines, transport providers, depots, industry facilitators, and agents.
  • Search Engine - Locate consols or shipments and respond to customer inquiries quickly with customizable search filters and grid options.

Access to these data at hand will help your business create a more cohesive workflow, planning your steps in accordance with how the shipment line is running, and giving you more ways to innovate a strategy that suits your business the most.


Reduce the time that your shipments have to travel. This increases productivity and allows your business to focus on other important aspects of the business by delivering them to their destination earlier. CargoWise offers an extensive library of information about the world’s leading air and seaports for you to be able to plan how your shipments will travel. You no longer need to switch back and forth, checking on rates on separate websites, as you will be able to search and compare rates for multiple routes with just the CargoWise interface, updated in real-time with important airline events, AIS information, and avionics.


Cargo depots are often going through system mazes that can be difficult to navigate, and adding on the extra workload of keeping track of shipments manually. CargoWise makes container and depot operations streamlined and simple. The platform minimizes the risk of losing track of any shipment among multiple containers. CargoWise efficiently delivers cargo and container freight tracking while storing, updating, and managing critical paperwork. It also helps reduce costs by providing accuracy of location and tracking which helps avoid additional storage and maintenance fees. 


Never miss an important message from the key players of your supply chain. The logistics industry can be very fast-paced and being up to date with movements of shipments, delays and other important details are highly important. Documentation and updates that your supply chain provides are verified and audited while they are being carried out. Your business provides complete transparency and records all details of the transaction. CargoWise can give you real-time updates through electronic messaging to and from your partners. 

With a push of a button, CargoWise’s powerful scheduling and booking tools complete the process with much accuracy and efficiency. From setting up auto-completion tools for shipments’ voyage details directly from the source while also automating transit management. The platform allows users to edit important information in the platform so that shipments and processes are more up-to-date and accurate. 

Armed with an arsenal of tools, including pack line allocation, gate pass processing, container management, automated invoicing, and report templates, CargoWise is the perfect platform that enables you to be ahead of the freight forwarding industry by providing more accurate and real-time reports. CargoWise and its key features are designed to help you and your business to overcome what would otherwise be difficult hurdles in the process. The platform allows your business to increase productivity while reducing costs. 

Experience the best features and more from CargoWise by integrating the platform into your business. It’s easy to do this with Offshore Business Processing. Offshore Business Processing is a WiseTech Global partner with the most number of CargoWise Consultants within a company. We are equipped to help you make the most out of CargoWise through our consultancy service. Offshore Business Processing is here to help you maximize CargoWise and increase your business growth and opportunity by helping you provide the best quality of service to your freight forwarding clients. 

Send us a message or give us a call to speak to one of our CargoWise Consultants and learn more about how CargoWise can help you and the logistics business flourish. 


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