If you are thinking of starting a new business or directing your business towards a new industry this 2022, it is important to take into consideration that the world is now entering the new normal. The pandemic has changed a lot about how we do business or how our customers consume and purchase services. This can be easily seen in the retail and restaurant business where we have seen a major shift to digital transactions through e-commerce and delivery apps, bringing forth several innovations.
Starting a business right now is not all bad. However, you may need to reconsider certain aspects of the business and think about how your products and services can be useful to the lives of people nowadays. Instead of a more traditional route on how to present your products and services, you’ll need to create a strategic plan to not only jumpstart your operations but also to ensure the stability and sustainability of the business.
So which services will be sought after in 2022? Check out some of these innovative solutions that will level up transactions in the new year.
Automation
As we continue to move forward with digitalization, consumers rely on the speed of having their purchases or inquiries answered instantly. Automation is being used not only in internal operations processes but also with customer-facing platforms, including chatbots on websites and social media, smart assistants that can provide information about your products and services to your consumers at a much faster pace. This can lessen irate customers and increase productivity and satisfaction.
Automation is also used internally among employees to enhance the way they perform their roles. Automation allows improvements to produce their outputs faster and effectively, which can result in your firm becoming more profitable.
This means that companies will rely more on artificial intelligence that has gained traction in the market. It allows streamlined processes and fluidity in certain tasks to be able to attend immediately to your customers at a much faster pace.
Video Marketing
Video marketing helps enterprises to access new opportunities such as increasing their profitability. Over 84% of the people globally depend on their purchasing decisions when they see a brand video ad and 54% of consumers are more likely to get compelled to want to learn more about a brand that they trust and support.
Videos that are executed creatively and relatable to consumers are mostly preferred. Our customers have become more reliant on visual materials to help them further understand your products and services. Therefore, there is a shift towards using more and more video materials during sales pitches or instructional videos that can help them gain more context on how to use your service.
Virtual Coordinators
Hosting an online event will require additional resources. This will be the perfect timing as more customers will need more help with new technologies. At the same time, they will need the assistance of moderators and planners who are equipped for virtual gatherings such as meetings, conferences, activations, networking, webinars, and even corporate occasions.
Although there is a decline in holding face-to-face events, the rise of online meetings and conferences has been booming ever since the pandemic breakout. According to studies of business experts, this trend is forecasted to continue in 2022. Most events will even become a hybrid of both online and offline executions, allowing your customers to have more choices in their participation. Hosting virtual events can also expand your reach, as you are no longer limited by venue restrictions or even country borders.
IT Services
IT services will be sought after by enterprises as they know that investing in a good cybersecurity system will reassure their customers that the brand is taking care of their data, by making sure that their information is safe from spam and even harmful malware.
With everyone transacting and moving their business online, data security has grown off the charts now more than ever. Businesses strengthen their securities to avoid data breaches and cyberattacks, especially for those that hold or rely on their customers’ information to conduct transactions for them. Cybersecurity and other data services will be very important this 2022, as we saw plenty of issues that flared up over the past years globally while buyers become more dependent on online and mobile services.
Despite any social issues and worldwide outbreaks, businesses will continue to emerge and adapt to the dynamic market. This only means that there is a great opportunity to explore innovative solutions to satisfy your customers. While there is room for innovation, things can also get competitive. So, while your organization has the resources, invest by starting to improve your operational footing to secure agility in the ever changing environment.
If your company is looking to go digital this 2022, Offshore Business Processing’s team of experts can help you out in providing cutting-edge solutions that will tailor-fit your business requirements. You may contact us to discuss your options.
Get all our latest news, updates and exclusive offers delivered straight to your inbox.
Offshore Business Processing values, and respects the Privacy Rights of our Clients, Client's Customer, Business Partners, Contractors, Personnel, and other identifiable individuals or collectively "Individuals".
We are committed to protecting the privacy and confidentiality of Personal Data through adherence to our Data Privacy Principles and the implementation of reasonable and appropriate security measures to ensure fair, appropriate, and lawful processing.
Offshore Business Processing as a global service provider goes beyond the borders of the residing countries. The global market requires not only the availability of communication, technology, and information systems but also the integrity and confidentiality of processing information including the Personal Data of Individuals that can be reasonably be determined from the information available.
This Data Privacy Policy sets the principles which emphasize the Offshore Business Processing's standard practices for the processing of Personal Data of Individuals. This Policy applies to all personnel and accredited 3rd party service providers who must act consistently with the principles contained in the policy. Domestic and industry-specific privacy statutory laws and regulations shall take precedence over this policy, to the extent applicable within the confines of conflicts of law principles.
This privacy notice describes the privacy practices for www.offshorebusinessprocessing.com. This applies to the Personal Information collected by this website. It will notify the user of the following:
How the user can correct any inaccuracies in the information.
Any changes to our Data Privacy Policy and Privacy Notice will be made available on our website. If there are changes to how we treat our users' Personal Information, we will notify them via email or put a notification on our website.
The Personal Information/Data we hold about the users must be accurate and up to date. It is the responsibility of the users to ensure that Offshore Business Processing has up-to-date and accurate Personal Information and an active email address for your website update subscription.
Personal Information is any information whether recorded in a material form or not, from which the identity of an individual is apparent or can be reasonably and directly ascertained by the entity holding the information or when put together with other information would directly and certainly identify an individual.
Personal Information we collect on our website is First and Last Name, Email Address, Phone Number, and Company through our "contact us" page.
Aside from our website, we obtain Personal Information in many ways including interviews, correspondence, by telephone and facsimile, by email, from your website, from media or publications, from social media, from other publicly available sources, from our website cookies, and third parties.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients, and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing or marketing lists at any time by contacting us in writing.
When you visit our website, www.offshorebusinessprocessing.com, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Click here to know more about our Cookies Policy. Additionally, as you browse the Site, we collect information about our web pages that you view, what websites or search terms referred you to the Site and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information".
This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
Your Personal Information may be disclosed in some circumstances including the following:
Only authorized personnel has access to Personal Data and will be retained and disposed of in accordance with Offshore Business Processing's retention and disposal policies, guidelines, and applicable laws and regulations.
Offshore Business Processing implements appropriate and reasonable Technical, Organizations, and Physical Security Measures throughout the Data Life Cycle of the Personal Data that is collected. This involves preventing or at least reducing the probability of unauthorized/inappropriate access to data, or the unlawful use, disclosure, modification, and deletion to protect its confidentiality, integrity, and availability.
It is important that Offshore Business Processing holds accurate, complete, and up-to-date Personal Data of identified Individuals. It is the responsibility of the Individuals to ensure that collected Personal Data is accurate, complete, and up-to-date. If the Individuals find that the Personal Data is outdated and inaccurate, they should advise Offshore Business Processing as soon as practicable so an update on records can be done and continued quality services will be provided.
Individuals may access, update and or correct the Personal Data by sending a letter of request subject to the approval of the management. Offshore Business Processing will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Data. To protect your Personal Data, we may require identification from you before releasing the requested information.
For questions and/or concerns regarding this Data Privacy Policy, use of your Personal Data, or your rights in relation to the Data Privacy Act of 2012, you may contact the Data Privacy Office in the following contact details:
Data Protection Officer
Email: dpo@offshorebusinessprocessing.com
Contact number: (+632) 7502-6411
Get all our latest news, updates and exclusive offers delivered straight to your inbox.