The Human Element: How Offshore Business Processing Fosters a Skilled Workforce

 Last Updated: Feb 16, 2024  |    MIN READ

The Human Element: How Offshore Business Processing Fosters a Skilled Workforce

These days, artificial intelligence has been changing how various industries work. We might even interact with one, even if we are unaware of it. But when it comes to the offshoring industry, the human element is essential. That's because businesses have unique requirements. Offshoring companies must adapt their services accordingly to ensure clients receive the best possible results.

This is where Offshore Business Processing (OBP) comes into play. Our company has become well-known within the industry for our customized solutions that are designed to cater to the specific needs of each of our clients.

Here's how we provide fully customized offshore services:

Customized Solutions

Customized Solutions

One of the key ways in which we provide our clients with customized solutions is by tailoring our services to their specific industries. Whether it's freight forwarding, healthcare, logistics, or finance, we have the expertise and resources available to provide tailor-made solutions that meet your unique demands.

For example, our offshoring services for freight forwarding include shipment registration, invoicing, and order tracking, while our finance and accounting processes include accounts payable, bookkeeping, and payroll accounting.

Engagement Models

Engagement Models

At OBP, we fully understand that each client has different needs and preferences, so we offer two outsourcing models that can be customized to meet your requirements.

A Fully Managed service means the client has complete visibility and control while gaining access to a professional, cost-effective workforce across a wide range of specialist capabilities. While at Client Managed Service, we will set up an offshore team for your company and handle various sections of your business, such as IT recruitment, labor laws, and HR. You still retain as much control of quality and productivity as needed.

Value-Added Services

Value-Added Services

Our company provides value-added services that further enhance our clients' experience. These include quality assurance, performance management, and process improvement. Through these, we make sure that you receive not just customized solutions, but also the highest quality of our various services.


The Importance of the
Human Element in Offshoring

Despite our growing reliance on technology and automation, the human element remains crucial even in the offshoring industry. Technology can streamline processes and increase productivity, but ultimately, success is driven by the people behind the technology. That is why we invest and develop our team's ability to provide customized solutions to our clients.

If you are interested in working with OBP, contact us today.
We look forward to hearing from you!

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Data Privacy Policy

Offshore Business Processing values, and respects the Privacy Rights of our Clients, Client's Customer, Business Partners, Contractors, Personnel, and other identifiable individuals or collectively "Individuals".

We are committed to protecting the privacy and confidentiality of Personal Data through adherence to our Data Privacy Principles and the implementation of reasonable and appropriate security measures to ensure fair, appropriate, and lawful processing.

Background and Scope

Offshore Business Processing as a global service provider goes beyond the borders of the residing countries. The global market requires not only the availability of communication, technology, and information systems but also the integrity and confidentiality of processing information including the Personal Data of Individuals that can be reasonably be determined from the information available.

This Data Privacy Policy sets the principles which emphasize the Offshore Business Processing's standard practices for the processing of Personal Data of Individuals. This Policy applies to all personnel and accredited 3rd party service providers who must act consistently with the principles contained in the policy. Domestic and industry-specific privacy statutory laws and regulations shall take precedence over this policy, to the extent applicable within the confines of conflicts of law principles.

Privacy Notice

This privacy notice describes the privacy practices for This applies to the Personal Information collected by this website. It will notify the user of the following:

  • What personally identifiable information is collected from the user through the website, how it is used, and with whom it may be shared.
  • What choices are available to you regarding the use of your data.
  • The security measures in place to protect against the misuse of information.

How the user can correct any inaccuracies in the information.

Policy Changes on Websites

Any changes to our Data Privacy Policy and Privacy Notice will be made available on our website. If there are changes to how we treat our users' Personal Information, we will notify them via email or put a notification on our website.

The Personal Information/Data we hold about the users must be accurate and up to date. It is the responsibility of the users to ensure that Offshore Business Processing has up-to-date and accurate Personal Information and an active email address for your website update subscription.

What is Personal Information

Personal Information is any information whether recorded in a material form or not, from which the identity of an individual is apparent or can be reasonably and directly ascertained by the entity holding the information or when put together with other information would directly and certainly identify an individual.

Personal Information we collect on our website is First and Last Name, Email Address, Phone Number, and Company through our "contact us" page.

How and Why Do we Collect It?

Aside from our website, we obtain Personal Information in many ways including interviews, correspondence, by telephone and facsimile, by email, from your website, from media or publications, from social media, from other publicly available sources, from our website cookies, and third parties.

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients, and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing or marketing lists at any time by contacting us in writing.

When you visit our website,, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Click here to know more about our Cookies Policy. Additionally, as you browse the Site, we collect information about our web pages that you view, what websites or search terms referred you to the Site and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information".

This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.


Your Personal Information may be disclosed in some circumstances including the following:

  • Third parties where you consent to the use or disclosure; and
  • Where required or authorized by law.

Retention and Security Measures

Only authorized personnel has access to Personal Data and will be retained and disposed of in accordance with Offshore Business Processing's retention and disposal policies, guidelines, and applicable laws and regulations.

Offshore Business Processing implements appropriate and reasonable Technical, Organizations, and Physical Security Measures throughout the Data Life Cycle of the Personal Data that is collected. This involves preventing or at least reducing the probability of unauthorized/inappropriate access to data, or the unlawful use, disclosure, modification, and deletion to protect its confidentiality, integrity, and availability.

Quality of Personal Data and Access

It is important that Offshore Business Processing holds accurate, complete, and up-to-date Personal Data of identified Individuals. It is the responsibility of the Individuals to ensure that collected Personal Data is accurate, complete, and up-to-date. If the Individuals find that the Personal Data is outdated and inaccurate, they should advise Offshore Business Processing as soon as practicable so an update on records can be done and continued quality services will be provided.

Individuals may access, update and or correct the Personal Data by sending a letter of request subject to the approval of the management. Offshore Business Processing will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Data. To protect your Personal Data, we may require identification from you before releasing the requested information.

Contacting DPO

For questions and/or concerns regarding this Data Privacy Policy, use of your Personal Data, or your rights in relation to the Data Privacy Act of 2012, you may contact the Data Privacy Office in the following contact details:

Data Protection Officer
Contact number: (+632) 7502-6411

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