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In any organization, a guide or system is vital to keep things organized or ensure a smooth workflow. Oftentimes, organizations and large companies create standardized guidelines so that everyone in the company is operating according to the objectives of a certain project or the general operation of the company. This is why developing a Standard Operating Procedure or more commonly called “SOP” is common for most businesses. The business usually has its standard protocols to have a general idea on how to operate and it is also a guideline on how to troubleshoot certain issues.
Standard Operating Procedures (SOPs) are written documents or instruction guides that structure and list down the steps involved in a process or specific project. It allows the business to systemize processes and documenting it. This usually involves organizational activities and operations that are aligned to work by either the corporate or industry regulations. A Standard Operating Procedure also allows the business to define the roles and responsibilities of each department or specific job roles. It also allows the company to map out tasks and specific roles by providing distinct and accurate descriptions of what their tasks will be. This helps in providing accountability and consistency throughout projects and within the company.
We go beyond the traditional approach in developing SOPs that only capture knowledge and information that is already documented and formalized elsewhere. We look into the current processes of the company and either simplify or put in detail the required processes to formalize and standardize the procedure. This is highly important because the SOPs are highly regarded and referred to by the employees and any misinformation in documents can lead to errors which can lead to an incomplete or inaccurate representation of the company.
To overcome these challenges, Offshore Business Processing uses a modern approach towards SOP development wherein we take a holistic and hands-on approach in discovering and documenting your business’ Standard Operating Procedures. Our methods include a proven approach to process discovery and standardization. Our SOP development focuses on process and cross-functional processes that can be benefited across different parts of a company. OBP can capture and formalize information and knowledge into a document that can be used by your company in the long run and as it evolves.
Benefits of effective SOP development provided by Offshore Business Processing:
This allows your company and employees to have a clear picture of how certain processes should be executed. This also helps when certain issues arise and need to be resolved.
This sets all of your employees and key leaders to become knowledgeable in all aspects of the company and enhance productivity because they can easily internalize the standard procedures to their tasks.
With a well mapped out SOP, your company is ensured of compliance to industry methods, standards, and even ethical procedures.
With new employees coming on board, it will be easier to educate them on what their roles are and what their specific tasks entail them to. This also allows them to be trained to the level of experienced employees which will help prevent misinformation and reduced productivity due to the learning curve.
The Methodology of Standard Operating Procedure development:
Offshore Business Processing’s SOP development service offering included end-to-end level mapping of processes and other processes within. The SOP development program involves documentation of processes needed for a specific task or project. We provide regular updates to our clients and help them identify risks and issues impacting the development of assigned SOPs.
Communication is highly important in developing a Standard Operating Procedure document as it requires all employees to understand the intention and purpose of the initiative. Through constant communication between the client and Offshore Business Processing, your business and organization will have a smooth transition into the new standard processes as well as maximize the value of having a Standard Operating Procedure at hand.
What can a business expect to have or experience during OBP’s Standard Operating Procedure development?
Developing your business’ Standard Operating Procedure needs to be dealt with extra care and precision. The steps involved in the project or processes need to be written out in detail to avoid missteps along the way. Offshore Business Processing offers SOP development which includes end-to-end level mapping of essential processes and formatting the document according to your organization’s structure.
With Offshore Business Processing SOP Development, our meticulous and precise methods toward developing your SOP document ensures that your company is up to the standards of the industry as well as creating increased productivity for your business. Our SOP development does not only document all existing procedures but we also help enhance processes and the systems within your company which leads to the effectiveness of various tasks and plans.
Our SOP Development experts are ready to take on the challenge of building sustainable and effective approaches for your business. Email or send us a message to see how we can help you enhance your Standard Operating Procedure as well as help increase your productivity and reduce costs up to 80% through our various business processing solutions.
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Offshore Business Processing is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, phone, and facsimile numbers.
This Personal Information is obtained in many ways including interviews, correspondence, by telephone and facsimile, by email, via our website https://www.offshorebusinessprocessing.com/, from your website, from media and publications, from social media, from other publicly available sources, from cookies and from third parties. We don't guarantee website links or policies of authorized third parties.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record, or health information.
Sensitive information will be used by us only:
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances, we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Your Personal Information may be disclosed in a number of circumstances including the following:
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification, or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
Offshore Business Processing will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Information. In order to protect your Personal Information, we may require identification from you before releasing the requested information.
It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete, and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
This Policy may change from time to time and will be made available on our website.
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