The OBP Difference

Mar 12, 2019

In today’s globalised business climate, the survival and success of many companies largely depend on their efficiency and ability to adapt to changes and new realities. We can no longer just rely on traditional business models as there have been significant changes in the way we conduct ourselves over the past few years. What was thought of as unusual then has slowly been accepted as common practice. Whether we like it or not, outsourcing is a business solution that has been around for some time now and will continue to do so in the foreseeable future due to the significant benefits it can provide when implemented properly. That and coupled with advancement in digital communication has given birth to offshoring, the next step in the line of outsourced services.

For years, the Philippines has been a prime destination of offshored services because of several key advantages. The biggest of these is probably the availability of desired workforce who are not only sufficiently skilled but also dedicated to work. Factor in the significantly lower labor cost and government support, BPO in the Philippines has gone from an obscure and shadowy industry to one of the most dynamic and fastest growing sectors that is able to attract some of the best talents in the country.

Enter Offshore Business Processing (OBP), a company that has established itself as a leader in shared services for forwarders and logistics companies around the globe in a short period of time. Founded from scratch in 2013, we have since partnered with over a hundred companies from different industries around the world supporting them in their various operational needs. As diverse as we want our client portfolio to be, our main market is in logistics and forwarding, which we will still continue to strengthen and develop. Surprisingly, our success has even inspired others, including former partners to do the same, a feat that we take as a compliment rather than a challenge.

At OBP we take pride in providing the best service we can to our clients. We take your best interest at heart to make sure that you achieve success in your respective lines of business. No, this isn’t just lip service. Here’s why:

  1. As an independent service provider with no affiliation to any freight or customs companies, we have no conflict of interest with any of our clients. You can be assured that your data and information will not only be safe but also secured.
  2. Not only do we undertake your tasks but we also take time to review your productivity to make sure you are getting your investment’s worth. We have Lean and 6 Six Sigma consultants who will help you further improve your processes and increase your efficiency.
  3. We have a dedicated team of experts who will train and develop your staff to be competent in their respective tasks. In fact, we have over three hundred CargoWise Consultants ready to help each and every one of our clients.
  4. We have a support team who will look after your staff to make sure they are not only productive but also well taken care of.


Moreover, our Managing Director, Maryann Farrugia who many of you would know, has over 30 years freight forwarding experience and has worked with many forwarders all over the world helping them maximise their business potential.

These and many more are what got us to where we are today. There are a few companies out there who offer similar  service as we do but none have so far come close when it comes to providing value added services that are included when you decide to partner with us. So if you are looking to grow your business, lower your costs or just make your business more efficient like so many others have, give us a call on +613 9975 7040 or email our sales team at

Offshore Business Processing (OBP) has a proven track record in freight forwarding offshore services that not only work but can increase your productivity and reduce your costs by up to 80%.

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