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In this digital age, many startups and modern businesses turn to technical call center outsourcing to help their in-house team in handling large volumes of tasks. Given the volatile nature of the IT industry, most businesses are under constant pressure to find solutions to cut costs while remaining competitive and providing great customer care, and outsourcing online tech support and services has been the go-to solution to address this.
The IT industry is one industry in particular where companies can take advantage of a huge cost-savings opportunity, and outsourced technical support services offer even greater financial opportunities with the same level of expertise and easier access to the latest technology. Outsourced BPO IT support has become the common theme for businesses aiming to scale their operations at a fraction of the cost while still producing high-quality service.
Here at OBP, we understand that the world of IT is ever-changing and the exponential advancements of technology affect every industry across the globe. Support services are generally technical support to keep up with the up-to-date business technology. This is a vital component of business success, but many companies find it an ongoing challenge to remain in touch with the latest technology. This is why our clients trust and rely on OBP's IT capabilities in outsourcing technical support.
OBP never compromises on quality and excellence in the tech support call-providing services we offer and in the staff we employ. This is one of the things that make us a recognized, reliable, and trusted offshore tech support calls service provider - delivering innovative IT solutions to valued clients from a variety of industries.
Technical support outsourcing companies provide different IT and digital services like technical support, web development, designing, and network engineering. An online technical support company offers great business opportunities and new technologies that continually improve our connectivity to other businesses around the world. However, remaining up to date with technological advances while trying to provide superior customer service can be challenging. Technical support outsourcing companies can help you with a broad range of offshore technical support outsourcing services and can alleviate your expensive IT updates and concerns.
OBP provides offshore IT solutions and services which address the ever-evolving climate of internet technology and the business needs of our clients. While many companies choose to implement offshore IT solutions or outsource IT specific tasks, many remain reluctant to engage BPO companies for their IT needs due to a lack of confidence. OBP sought to dispel this mistrust by establishing a recruitment process whereby all IT job candidates undergo rigorous interview questioning and evaluation to find the best IT specialists available for our clients.
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India and China may be considered as the top two BPO countries offering the lowest rates, but taking into consideration the above mentioned offshoring advantages, it remains clear that offshoring to the Philippines remains the best choice.
Generally, there are six (6) basic skills which are required from any aspiring remote staff professional. These include: critical thinking skills, agility and adaptability, creativity and innovation, collaboration across networks, accessing and analysing information and effective oral, written, multimedia and multilingual communication skills
The country's cultural affinity with Western customs and traditions and its strategic geographical location has made it the most ideal offshoring destination in the world.
Offshore Business Processing values, and respects the Privacy Rights of our Clients, Client's Customer, Business Partners, Contractors, Personnel, and other identifiable individuals or collectively "Individuals".
We are committed to protecting the privacy and confidentiality of Personal Data through adherence to our Data Privacy Principles and the implementation of reasonable and appropriate security measures to ensure fair, appropriate, and lawful processing.
Offshore Business Processing as a global service provider goes beyond the borders of the residing countries. The global market requires not only the availability of communication, technology, and information systems but also the integrity and confidentiality of processing information including the Personal Data of Individuals that can be reasonably be determined from the information available.
This privacy notice describes the privacy practices for www.offshorebusinessprocessing.com. This applies to the Personal Information collected by this website. It will notify the user of the following:
How the user can correct any inaccuracies in the information.
The Personal Information/Data we hold about the users must be accurate and up to date. It is the responsibility of the users to ensure that Offshore Business Processing has up-to-date and accurate Personal Information and an active email address for your website update subscription.
Personal Information is any information whether recorded in a material form or not, from which the identity of an individual is apparent or can be reasonably and directly ascertained by the entity holding the information or when put together with other information would directly and certainly identify an individual.
Personal Information we collect on our website is First and Last Name, Email Address, Phone Number, and Company through our "contact us" page.
Aside from our website, we obtain Personal Information in many ways including interviews, correspondence, by telephone and facsimile, by email, from your website, from media or publications, from social media, from other publicly available sources, from our website cookies, and third parties.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients, and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing or marketing lists at any time by contacting us in writing.
When you visit our website, www.offshorebusinessprocessing.com, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Click here to know more about our Cookies Policy. Additionally, as you browse the Site, we collect information about our web pages that you view, what websites or search terms referred you to the Site and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information".
This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
Your Personal Information may be disclosed in some circumstances including the following:
Only authorized personnel has access to Personal Data and will be retained and disposed of in accordance with Offshore Business Processing's retention and disposal policies, guidelines, and applicable laws and regulations.
Offshore Business Processing implements appropriate and reasonable Technical, Organizations, and Physical Security Measures throughout the Data Life Cycle of the Personal Data that is collected. This involves preventing or at least reducing the probability of unauthorized/inappropriate access to data, or the unlawful use, disclosure, modification, and deletion to protect its confidentiality, integrity, and availability.
It is important that Offshore Business Processing holds accurate, complete, and up-to-date Personal Data of identified Individuals. It is the responsibility of the Individuals to ensure that collected Personal Data is accurate, complete, and up-to-date. If the Individuals find that the Personal Data is outdated and inaccurate, they should advise Offshore Business Processing as soon as practicable so an update on records can be done and continued quality services will be provided.
Individuals may access, update and or correct the Personal Data by sending a letter of request subject to the approval of the management. Offshore Business Processing will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Data. To protect your Personal Data, we may require identification from you before releasing the requested information.
Data Protection Officer
Contact number: (+632) 7502-6411
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